ComplaintsforBlawra
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Complaint Details
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Initial Complaint
08/15/2022
- Complaint Type:
- Delivery Issues
- Status:
- Unanswered
I ordered a set of above ground pool steps from this company on 7/22/22 and sent an email verifying that they received payment and asked for tracking, the response was that they received it and were sorry for the delay and would get the item out ASAP, it is now 8/15/22 and I have not received any further response despite reaching out numerous times, the support email is saying that it is no longer valid and I can't get through in any other way, so I am out $468 and have nothing to show for itInitial Complaint
08/05/2022
- Complaint Type:
- Product Issues
- Status:
- Unanswered
On July 15, 2022 I purchased a ICHLOR 15 salt generator from Blawra for $381.50. After several day I did not recieve any acknowledgement other than their deduction of the amount from my credit card. When they finally sent an email and said my product would be shipped in 5-7 days. After 8 plus days I pushed for a tracking number and they then said that they did not have the inventory. This is all by email because they do not have a business phone - BIG RED Flag. I complained and after many emails they said they would send a refund in their favorite 5-7 days. This was on July 21. Still no refund. Today I wrote another email to their same email address and it came back undeliverable..next BIG RED Flag. They are a fraud and a scam. Their web site is www.blawra.com. just want my refund. ***** ******Initial Complaint
08/04/2022
- Complaint Type:
- Delivery Issues
- Status:
- Unanswered
I purchased a product 3 days ago and they took the money out of my account and they have not sent a shipping confirmation and will not respond to my emails. There is no phone number on the website.
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BBB Rating & Accreditation
This business is not BBB Accredited
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Customer Complaints Summary
3 total complaints in the last 3 years.
0 complaints closed in the last 12 months.