ComplaintsforRevivology
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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
08/29/2022
- Complaint Type:
- Billing Issues
- Status:
- Unanswered
I’m being charged for something I have canceledInitial Complaint
03/22/2022
- Complaint Type:
- Product Issues
- Status:
- Unanswered
I went in for a consult 2/7/19 and left a deposit for surgery on a promo at Revivology Well since then when I finally got to a place where I could take the time off to have a reaugmentation, Revivology wouldn’t accept my financing. So naturally… I went elsewhere. I had done a deposit in the past and backed out and they gave me credits with my deposit for other services, so this is what I was expecting this time around. Magically, this time around Dr K**** moved offices and say I don’t exist in their system and they have zero record of me period! I showed them the credit card statement, I’ve been talking to Carrie, she insists she can’t find me and has been blowing me off and promising phone calls that never happen, I had to drive over there on multiple occasions just to reach her and she won’t do anything about it. Says she told me that! She did not. She had such a horrible attitude in front her entire staff and other patients waiting. She says “well I don’t know what you want ME to do about it!!” after telling her I would not just accept the loss of $300 for zero services. I asked her to have dr K**** call me so we can resolve this today (we’ve been battling over it for months now) and no phone call was ever received! No money was ever recovered. No services have been obtained or even offered. I just want my money back. I think that’s fair.
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Contact Information
11464 S Parkway Plaza Dr Ste 300
South Jordan, UT 84095-6053
Customer Complaints Summary
2 total complaints in the last 3 years.
0 complaints closed in the last 12 months.