ComplaintsforZions Debt Holdings, LLC - Collection Agency
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Complaint Details
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Initial Complaint
10/28/2024
- Complaint Type:
- Billing Issues
- Status:
- Resolved
I received a debt collection claim from Zions Debt Holdings for a fraudulent claim for a company named ******. This is a scam. Please investigate them this is criminal. The date of the letter is 9/26/24. The address is: ***********************************************************************Business response
11/01/2024
This account has been closed. Recalled by the original creditor.Customer response
11/02/2024
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.
Sincerely,
******* ******Initial Complaint
10/25/2024
- Complaint Type:
- Order Issues
- Status:
- Answered
I am liable for this debt with brinks monitronics. I do not have a contract with zion debt holdings, they did not provide me the original contract as requested.Business response
10/25/2024
Account is valid and paid off. We will send him a copy of his agreement.
Thanks,
Zions Debt Holdings
Initial Complaint
10/23/2024
- Complaint Type:
- Order Issues
- Status:
- Answered
I am not liable for this debt with zion debt holdings. I do not have a contract with zion debt holdings. They did not provide me with the original contract as requested.Business response
10/23/2024
Vivint Account #: *********
To Whom It May Concern, Zions Debt Holdings has reviewed the information provided by ******** Tapia and appreciate the opportunity to respond.
In his complaint, ******** ***** explains that this is not his account.After our investigation on this account...It has been determined that the account is valid. The contract that we have has ******** ******* personal information on it.******** ***** has yet to reach out to our company to resolve this account.
******** ***** may contact ZDH representatives directly should he have any further questions regarding this account.
If you have further questions or concerns regarding this response, please respond to either our mailing address: PO Box 878 Spanish Fork, *****, or phone number: ************
Sincerely,
Zions Debt Holdings, LLCInitial Complaint
10/17/2024
- Complaint Type:
- Order Issues
- Status:
- Answered
I'm not liable for this debt with 05 Adt 201. I do not have a contract with Zions Debt holdings LLC, the did not provide me with the original contract as I requested.Business response
10/23/2024
ADT Account #: **********
To Whom It May Concern, Zions Debt Holdings has reviewed the information provided by ********* BAILEY and appreciate the opportunity to respond.
In her complaint, ********* ****** explains that this is not her account.After our investigation on this account...It has been determined that the account is valid. The contract that we have has ********* ******** personal information on it. ********* has yet to reach out to our company to try and resolve this account. We can provide ********* with the original contract etc.
********* ****** may contact ZDH representatives directly should she have any further questions regarding this account.
If you have further questions or concerns regarding this response, please respond to either our mailing address: **************************************************************** phone number: ************
Sincerely,
Zions Debt Holdings, LLCInitial Complaint
10/15/2024
- Complaint Type:
- Order Issues
- Status:
- Answered
I am not liable for this debt with Zions Debt Holdings, I do not have a contract with Zions Debt Holdings, they did not provide me with the original contract as i requested.Business response
10/23/2024
Just Energy #: 7231178-55501645
To Whom It May Concern, Zions Debt Holdings has reviewed the information provided by ****** Avila and appreciate the opportunity to respond.
In his complaint, ****** ***** explains that this is not his account.After our investigation on this account...It has been determined that the account is valid. The information provided by the original creditor states that they are willing to send an affidavit stating that the consumer signed up for the services and didn't fulfill their agreement with ************ We can send that information to the consumer.
****** ***** may contact ZDH representatives directly should he have any further questions regarding this account.
If you have further questions or concerns regarding this response, please respond to either our mailing address: **************************************************************** phone number: ************
Sincerely,
Zions Debt Holdings, LLCInitial Complaint
10/15/2024
- Complaint Type:
- Billing Issues
- Status:
- Unresolved
I received a notice that I have a debt of $586.51 from Zions Debt Holdings in *****************. I called Zions and was told that the debt owed to Brinks with a date of service of 3-14-23. This is the first I was notified and 19 month after the "date of service". I contacted ******, a Home Security firm in *****, and was told that there was no record of my ever being a customer, and that the account number on the notice is not recognizable. So, I again called Zions Holdings and reported this and was told that the actual creditor was Maximum Security and that Maximum held a contract for my security system installation in 2010, and that Maximum was the installer. I called Maximum and there was no record of my ever being a customer and they have no customers in **********. My security system was installed by ***************** in 2010. Zions Holdings informed me that ******** no longer exists. I called Guardian (they indeed exist) and was told that my customer record shows that I cancelled the service in January 2023 and completed all the necessary paperwork to terminate the contract. I was also told that ******** does and has always performed all installations and service, contradicting what I was told by Zions Holdings. Through my research and several hours spent on calls, I believe this billing is fraudulent and a scam and ask that you investigate. I haven't made any payment and don't intend to unless Zions Holdings can produce evidence that this is a valid charge.Business response
10/23/2024
Monitronics Account #: **********
To Whom It May Concern, Zions Debt Holdings has reviewed the information provided by ********** Johnson and appreciate the opportunity to respond.
In her complaint, ********** ******* explains that this is not her account.After our investigation on this account...It has been determined that the account is valid. The contract that we have has ********** ********* personal information on it.********** ******* has requested validation and we will gladly sent it to her email address.
********** ******* may contact ZDH representatives directly should she have any further questions regarding this account.
If you have further questions or concerns regarding this response, please respond to either our mailing address: PO Box 878 Spanish Fork, *****, or phone number: ************
Sincerely,
Zions Debt Holdings, LLCInitial Complaint
10/13/2024
- Complaint Type:
- Order Issues
- Status:
- Answered
I am not liable for this debt with ******, I do not have a contract with Zion Debt Holdings, LP, they did not provide me with the original contract as I requested.Business response
10/23/2024
Monitronics Account #: **********
To Whom It May Concern, Zions Debt Holdings has reviewed the information provided by ***** Marentes and appreciate the opportunity to respond.
In his complaint, ***** explains that this is not his account.After our investigation on this account...It has been determined that the account is valid. The contract that we have has ******* personal information on it. ***** has requested validation and this will be sent to his email within thirty days.
***** *** contact ZDH representatives directly should he have any further questions regarding this account.
If you have further questions or concerns regarding this response, please respond to either our mailing address: ********************************** phone number: ************
Sincerely,
Zions Debt Holdings, LLCInitial Complaint
10/03/2024
- Complaint Type:
- Customer Service Issues
- Status:
- Unresolved
I am not liable for this debt with Zions Debt Holdings. I do not have a contract with Zions Debt Holdings. They did not provide me with the original contract as I requested.Business response
10/08/2024
Unable to locate account with information provided. Please call our office so we can assist you. ###-###-####
Thanks,
Zions Debt Holdings
Customer response
10/11/2024
Complaint: ********
I am rejecting this response because: I have attached proof of Zions Debt Holdings, placing an derogatory mark on my credit history.
Sincerely,
******* *****Initial Complaint
09/19/2024
- Complaint Type:
- Order Issues
- Status:
- Answered
I am not liable for this debt with 10 NRG, I do not have a contract with ZIONSDEBTHOL, they did not provide me with the original contract as i requested.Business response
09/24/2024
Please call our office with any questions you might have regarding this account.
Its an alarm system you had with Vivint. Zions purchased the contract from NRG/Vivint.
You can reach us at ************
Thanks,
Zions Debt Holdings
Initial Complaint
09/10/2024
- Complaint Type:
- Billing Issues
- Status:
- Answered
I recently reviewed my credit report and I see this company on it. When I called them. They said I have an old Brinks account. I never had a Brinks account in my life. I ended up calling Brinks and they cannot find me in their system. This company is a fraud and ruining my credit score.Business response
09/16/2024
We have sent validation of debt to this consumer on 09/13/2024....If you have further questions please call our office and speak with a representative. 385-303-9778
Thanks,
Zions Debt Holdings
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Customer Complaints Summary
249 total complaints in the last 3 years.
129 complaints closed in the last 12 months.