ComplaintsforVoskcoin
Need to file a complaint?
BBB is here to help. We'll guide you through the process.
Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
04/25/2023
- Complaint Type:
- Product Issues
- Status:
- Answered
I purchased 2 helium miners from syncrobit upon recommendation from Voskcoin and never received anything. The business repeatedly touted the product as excellent, providing reviews and verifying it's usability. Turns out this was paid shilling and part of a scheme to defraud people of their money.Business response
05/04/2023
Dear ************************* of
**************************
************, ** 07204
Daytime Phone: **************
E-mail: *********************
You purchased a product from Syncrobit, not from VoskCoin.
******************** would be your point of contact at Syncrobit. ***************** is his email. Their other email is ***********************
Syncrobit filed for bankruptcy and their website now redirects to Nebra because Nebra acquired them, another Helium hotspot manufacturer, it appears you should request your order from Nebra at this time.
***********************************************************************************
Nebras official website is **********************
As a reminder, both Syncrob.it and Nebra were approved helium hotspot manufacturers by Helium a Billion dollar company under HIP19 *************************************************************************
You never placed an order with VoskCoin, you ordered a Syncrobit miner, from the ****************** VoskCoin was never paid by Syncrobit, they owe VoskCoin miners we ordered, and they owe ** money as well. VoskCoin cannot refund you, because you never paid VoskCoin a single dollar, you never placed an order with VoskCoin, and your entire transaction was entirely based through a different company, Syncrobit.
Thank you,Initial Complaint
01/30/2022
- Complaint Type:
- Customer Service Issues
- Status:
- Answered
Voskcoin runs a youtube channel where they sell various items and/or promote products as an affiliate. See channel and video here: https://www.youtube.com/watch?v=nkfpeWhbjP0&t=274s. Back in July I watched this video and based on the information presented I went ahead and started using the social good app. My experience with the app was vastly different than the representations made in the Voskcoin video. I was not paid the social good I had earned. Many purchases through the app never appeared. In the video above Voskcoin clearly states that viewers should post their comments and experiences with Social Good. See video at 13.49. I have posted several real actual experiences with the Social Good app. Voskcoin just deletes them. Voskcoin has admitted that they are being paid by Socialgood to publish and maintain this video. I believe Voskcoin is fraudulently promoting the Social Good scam for their own gain.Business response
02/10/2022
VoskCoin does not offer financial advice, we don't recommend or endorse anything, its a youtube channel where we review hardware and websites. If the individual has an issue with social good he can contact social good directly at Social Good Foundation Inc.
18F West Tower Otemachi First Square,
1-5-1 Otemachi, Chiyoda-ku, Tokyo, Japan
This would be similar to complaining to the NFL that the doritos they advertised, that you went out and then bought, were stale.Business response
02/11/2022
I am not deleting your comments, YouTube is flagging them as spam and hiding them. I am not censoring you, if you're unhappy please tell the world why you do not like socialgood, you can even use our forum and share your story in our discord server -- i am not here to defend socialgood, I used them, they worked for me, that was the video. If you are being wronged I would happily help share your story, that is kind of our thing, sharing the truth. It's really disappointed you didn't just email me directly and instead went to the BBB.
So yeah, I/we never did anything wrong/malicious/etc, like always.Customer response
02/15/2022
Better Business Bureau:
I will contact youtube and ask if they are deleting my comments and why. Please leave the complaint open until I hear back from youtube. Thank you.
Regards,
Don *******
*Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
BBB Rating & Accreditation
This business is not BBB Accredited
Customer Reviews are not used in the calculation of BBB Rating
Customer Complaints Summary
2 total complaints in the last 3 years.
0 complaints closed in the last 12 months.