19 Customer Reviews
- Date
- Highest Rating
- Lowest Rating
Review from Shane J
5 stars08/23/2024
NuHome was excellent to work with from start to finish. I needed to get my roof and gutters replaced and all aspects of the service were incredible. They were quick to send someone out to give me a very reasonable quote. Also had a great turnaround for getting the materials and having a crew complete the work. Highly recommend.Review from Michelle M
5 stars08/16/2024
So nice to work with a company that is professional from start to finish. Last week as the storm hit, I prayed that my old roof would hold. Then I called Nu Home who responded quickly, honored an old quote, provided a financing path, delivered quality materials when they said they would, arrived on time, and finished when they said they would. And cleaned up my yard and the neighbors! Everyone (including the owner) was courteous and considerate. They got the job done and I am so pleased with their excellent work. Would highly recommend them.NuHome Exteriors Response
09/06/2024
Thank you so much, ********! We're so glad we were able to meet your expectations. Thank you for being a valued NuHome customer.Review from Debbie W
5 stars05/06/2024
NuHome recently completed a project on my house that involved all new windows, new patio door with a screen, and a new front door with a matching storm door. We found this company at a local home and garden show. Everyone that we interacted with has only been prompt and professional. From the people we met at the show to *** that came to give us an estimate, to ***** and the office staff, to the gentleman that came to measure and the men that installed the windows and doors, we could not have been more pleased. We would highly recommend NuHome to complete the next project at your house.NuHome Exteriors Response
06/03/2024
Hello ***************, Thank you so much for the great feedback! We're glad you love your new doors and windows. Thank you for being a valued NuHome customer.Review from Gary G
5 stars08/14/2023
NuHome recently put a new roof on our Farrcroft home. I contacted them because they had an A+ BBB rating. It is fully deserved. All aspects of the process - from having the roofing system they use explained to me, to getting on their schedule, to the installation of the new roof, to clean-up - took place without a single issue. I'm glad we did business with them. I recommend that you contact them to discuss your project.Review from Clare B
5 stars08/08/2023
We had our windows replaced last year with NuHome and they are lovely. Unfortunately this summer a rock found one of them. NuHome responded quickly to my questions and put the order in for its replacement. Maria has been wonderful and the installers have been professional and prompt.Review from JoAnn Z
5 stars08/02/2023
NuHome Exteriors installed roof, gutters, downspouts, skylight and suntube on my home. The new black gutters and red roof really look great. The staff was professional and kept me informed every step of the way. The installation was done in two days, just like they promised. I would definitely recommend NuHome.Review from Scott G
5 stars06/28/2023
We installed a new roof and gutters with NuHome just over 3 weeks ago and so far, so good. Overall, the experience was wonderful... Sindy was very friendly, helpful, patient, accommodating and readily available in setting up a time for an estimate (my wife and I have a busy schedule and we had to move the date a couple of times). Mary provided us an estimate and she was also very friendly, knowledgeable, thorough and explained things well. It did not feel like a sales pitch or pressure filled, but rather an attempt to get us the best outcome possible. She was also available to us via email, txt and phone between estimate and install (as I had a couple questions that came up!). The crew that came out did a great job, they worked diligently throughout the day and got the job done quickly and efficiently! Very easy on us as homeowners. I went out a few times to talk to them and they were ready to show me the progress they were making. The roof and gutters look great. NuHome seemed fairly priced, seemed about average to just above average compared to other quotes... but this was also for the highest quality GAF Shingles and a very professional and trustworthy process (and was a much lower quote compared to a similar company's estimate). Would recommend!Review from Anne S
5 stars05/27/2023
It was great to work with a professional team to have my roof installed. I would definitely use this firm again!Review from Tera B
4 stars05/06/2023
NuHome did an amazing job with installing my windows. It all started with Mary, absolutely amazing. It was a joy working with her. The team did an incredible job. They were on time and professional. I love the look and style. I would recommend NuHome to anyone looking to do any upgrades to their home. NuHome thank you so very muchReview from Ted B
5 stars03/15/2023
I am so glad I chose NuHome to provide my window replacements. Mary C. arrived promptly at my door when agreed upon for the initial appointment. I had already done my homework on NuHome. I checked all the reviews including BBB. Everything was positive, so I wasn't worried about the company......just waiting for the high pressure tactics. Mary is by far the best representative and advocate NuHome could have and after spending time with her, discussing all options, sealed the deal. There was no high-pressure gimmicks. She presented all the options and alternatives, answered all my questions on the spot and we closed the deal that day. When the windows finally arrived, Max L. contacted me to schedule the install. He was professional and courteous. On the day of the install, the crew arrived ahead of schedule so that they would be ready to go at the agreed upon time. Max L. lead the crew, along with the other team of great workers. All were friendly, courteous, and professional. They wasted no time getting to work and it was clear they were all professionals who had done this work before. It went off like the proverbial well-oiled machine. They managed to replace and install all my windows in a 4 story end-unit townhouse in one day. When they finished, Max L. and I inspected every window, ensuring that I was happy with each window while the rest of his team were vacuuming the house and cleaning up the outside. I must admit that I was dreading "install" day. I imagined the mess that would be left to clean up. To my delight, I had no mess to clean up. In the market today, the bar that is set for Customer Service is already so low. We have learned to expect very little and usually receive even less. Not the case with NuHome Exteriors. Top Quality company. Excellent products. Perfect install. Top notch customer service. What's not to appreciate? If you are in the market, you MUST give this company a call. Ask for Mary. It all starts with her!NuHome Exteriors Response
03/21/2023
Mr. B*****, Thank you so much for the positive feedback! Nothing makes us happier than our customer's satisfaction. We strive to do our best in every department and are so glad when we hear testimonies like yours. We're glad to know Mary was professional, knowledgeable, and made you feel confident in your decision to choose NuHome Exteriors. Glad that you are happy with your consultant (Mary), your new windows, the quick and efficient installation process, and the clean-up. Again, thank you so much for taking the time to write such an amazing review of our company! Thank you for being a valued NuHome customer and allowing us to be of service to you!
Customer Review Rating
Average of 19 Customer Reviews
Customer Reviews are not used in the calculation of BBB Rating
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.