Customer ReviewsforAP Fairfax

BUYERS BEWARE: I purchased a 2014 650i *** from APFairfax on January 8, 2024. This vehicle turned out to be a complete lemon. I initially returned the vehicle for the control arm to be replaced after a trusted mechanic informed me during my emission test that AP Fairfax made me pay for that he believes I need a control arm, which has to do with the steering of the vehicle. I addressed the brakes issue - the car would shake when I applied the brakes. This occurred on my way to my residence after purchasing the vehicle. AP Fairfax installed a new control arm and brakes and suggested to replace the the right side one. I obliged to the tune of $500. BTW, I was informed by reputable mechanics that I was overcharged for this replacement. I agree. These issues all transpired in a matter of a couple of weeks of owning the vehicle.Fast forward, I observed an oil on my garage floor. I took the vehicle to ***** ******************* (he specializes in ***s & Mercedes **** to check out the vehicle.I received a call from ***** personally advising me not to drive the vehicle anymore and he stated the issues safety and performance issues.I was very disturbed by his finding asMr. *******, the owner of AP Fairfax, assured me that I was getting a great vehicle and that he knew the previous owner. Typical used car salesman b.s.I have filed a complaint with VA State Attorney ******** ******************************* I also filed a small claim and was in court onJune 14th. I did not come out victorious due to the AS IS clause which allows shady businesses take advantage of individuals and given the fact that the Commonwealth of VA allows business to perpetrate fraud. VA does not go after businesses. I also ordered two (2) new tires for the rear to the tune of $555.00. I have not driven my vehicle given the safety and performance. I am now having issues with the convertible. This will be fixed shortly reason & I purchased the vehicle was for the convertible.

Mr. Max owns this used Car Dealership. His son Ali has an adjoining business and does wheel work in the back of his father's dealership. If any of Max's used cars need wheel work, Ali does it. I called Ali on 11/23 for help with a cracked wheel that was leaking air (diagnosed by Mr. Tire). He told me to drop the Car off on Thanksgiving and he would repair it Friday. I told him it was important to have it done fast, but correct because I was moving and driving my car to Texas the next week with my 4 year old daughter. He understood and said he'd call me the next morning. By Friday at noon, I hadn't heard from Ali. I called him, he said the repair would be done by the end of the business day 5pm. At 4pm, I go down to the shop. He is in disarray and disheveled. The place is a mess. He walks me across the hall to his father's dealership to show me that his weld machine is broken/clogged and he needs to fix it before he can repair my car. He charged me $225 for the repair. I drove across country with my baby on what I now learn was a shotty weld job. See link to the video that I took at the Goodyear Service Center, when my tire went completely flat, Less than a month after Ali's "repair". I had to take it to another repair shop and get a rental car during the holidays. They were also astonished at the poor weld job. One tech said. This person is not a welder. He just has a weld machine. I called Ali to request a refund. I sent him pictures and the video. He refused. He said should have driven my car back to Virginia FROM TEXAS (where I now reside) for him to take a look at it. Thank God that I didn't end up stranded on the side of the highway with my baby, or even worse a accident from a blow out. Please don't take your car here if you value your money or your life. Here is a link to the video of Goodyear Service Center talking about this weld job. https://photos.app.goo.gl/fDKdgooVjpPa5tYN6

Just recently purchased a vehicle that with in 24 hrs had suspension issues. I brought it to them they gave me 3 options to have the situation resolved. By the time i had came back to pick up the vehicle not only was i miss lead about what was going on with the vehicle on separate occasions but i didn’t even end up with a safe car. The car couldn’t even make an hr and 1/2 ride on the high way rear went out again. Now im being told their willing to look at it but i may have to come out of pocket again . Who would want to continue setting themselves up for a deeper rabbit whole? Hopefully this matter helps the next person from having to deal with the frustration that i have.