Customer ReviewsforPM Check Repair
9 Customer Reviews
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Review from Justin K
1 star03/27/2024
We were contacted out to Alvin through our home owners insurance. We've been attempting to get him to come out for 2 months now. We get sent a time for service and he never appears. Today, I called from a different number that is not on record with this man or the insurance company. Alvin **** lied to me that he has called me every time he had arrived at my home and I never answered. This is untrue. He's never shown up. He's never called. He hung up on me when I called him or for the blatant lies. He's unprofessional and could not explain why he had us scheduled more than once and refused to appear each time. Our repair need still exists and a composing has been made for the home owners company to no longer use his services a THEY have not been able to reach him on multiple occasions. This man is taking advantage. I realize that he gets a smaller payout by being contracted out, but that is not reason to continually lie to peopleReview from Brenna J
1 star12/06/2023
WARNING – go elsewhere! I called this company to repair a problem with our oven – Alvin **** showed up the next day. Alvin **** arrived, assessed the problem, bc he did not have the part on hand (I don’t think he carries parts / supplies, btw, so you’re getting charged a service fee w/o any work being done right from the beginning), I found the part on ****** w a Saturday delivery. He scheduled me for that following Monday, then charged me the service fee (***). Alvin was a no show on Monday – I called and he actually answered the phone and we rescheduled for TUESDAY (I should have known better) and no show again. Won’t answer his phone this time. As of this review, repairs not done, no return phone calls. Do not use this business under any circumstances. DO NOT! All the other reviewers are saying the same thing – I wish I read up on reviews first -Review from Lankford B
1 star11/11/2022
Call this company to repair a problem with our washing machine. They arrived, assessed the problem, charged a service fee, stated the part was available and would return to install the part. We paid the service fee and one half for the part. As of this review, repairs not done, no return phone calls, however the check was cashed. Do not use this business under any circumstancesReview from James H
1 star08/08/2022
We called PM Check Repair Inc. concerning our Viking gas stove. The oven would not light. They came on the 22 of July to check the oven. It needed a part replacement that had to be ordered.
The part was due to arrive on Monday the 25th. It was scheduled to be installed on Tuesday 26 July. We paid ****** in advance for the service call and the ordered parts. They did not come on the 26th and did not call us. They have not returned calls and have not been back to install the parts. Do not call this company as I believe it is not an honest company.Review from Leslie H
2 stars07/19/2022
I was having a problem with my ******* refrig... I went on a chat line with a technician and he walked me through different things to check and finally determined that it appeared to be a bad compressor (this chat cost me *********** I then called the 1-800 number for ******* service to make an appt but they couldn't come out for a week, so I made the appt but continued to seek out someone that could come sooner.... I contacted PM Check Repair and was pleased that they could come out in just a couple of days....in the meantime, the food in my freezer is defrosting. The owner, Alvin ****, came to house to check out the problem. He told me he had 18 years experience. He took off the back panel...visually checked out what he saw and I asked him specifically if the problem was the compressor (which is what the "chat" technician told me he thought it was). He said "no" the compressor was working fine. He finally decided that the problem was the filter...he said that not changing the filter could cause problems. He went to the local ***** and purchased one and replaced it. I paid him his fee PLUS the cost of the filter PLUS gave him a small tip for coming so quickly. I asked about a warranty and he said he gives me 90 days. Next day, I called and told him it was still not working... he texted he could not come out again for 2 more days. I told him I already had the ******* people sched then & I didn't want to cancel them in case he could not fix it PLUS he told me he would come back the next day if needed.... He didn't even bother to call me back and still hasn't. My issue is that he did not fix the problem so I don't think he should keep his entire payment PLUS he never called me back.. . the ******* rep found that it was indeed the compressor. He replaced the compressor and now everything is working fine. So the cost was ***** PLUS what I paid PM CHeck Repair and I feel that he should refund part of it since he did not fix the problem.
JUST BEWAREReview from Cathy L
1 star07/18/2022
Mr Lucy is very unreliable. I made numerous calls and text messages concerning my dryer. He said the heating element was bad and replaced it. Also, he told my son the 2 other parts was not replaced which one is the thermostat and the other fuse that sits next to it. Also, after he supposedly fixed the dryer it began to make the loudest squeak that went through the entire house. After numerous calls and messages left, I finally got a response, but as usual he had a few no shows. I finally got him to come back to look at the dryer because after less than a week it stopped running. He told me it was my fault because of the dryer vent being plugged up, or a possible surge. Never did he even consider the part itself was defective or the thermostat which was never changed be defective. May I add I religiously clean the dryer vent out monthly with a kit that I purchased. After insisting this was the dryer issue or my own fault, he called where he got the part to get it warrantied. he took the element and anything attached to it out and for some unknown reason all the screws to my dry. the element was half silver and half black. I can not even put my dryer together without having all the screws replaced. i was also told via a phone call that I was costing him time and money because of my dryer. All I want is my dryer fixed. I was even given advice to get another repair man and send the bill to PM Check Repair. Here I am over a month later with a dryer in pieces , no element or screws.Review from John G
1 star07/13/2022
The guy came out looked at my Jennair oven and said it was a temp indicator so I ordered the part and paid the service call. Many calls and 3 or 4 missed appointments and this last time no call and no show. The company is a scam so stay clear if them. I'm out the hundred and fifty bucks and the address is bogus and doesn't match up with the plates on the car. 🤬Review from Linda H
1 star07/12/2022
I contacted PM Check Repair, Inc. regarding my washing machine Issue on June 17, 2022. The repairman, Mr. Lucy came out the next day and determined the problem to be a drain pump. Now it's been 3 weeks that he strung me along starting on 6/18/2022 and now it is 7/12/2022. I don't think this is even a legitimate business, and they are scamming people by showing up for the initial diagnosis and collecting on the $ service fee and then never coming back to the complete the job. I sent numerous messages and phone calls. He said he could order the part on Monday, 6/20/2022. He never returned phone calls and lied about getting the part which was finally ordered and received on 6/23/2022 after me calling him. He seemed nice and made promises that were lies. It only took 2 days for the order to come in since I called the part company. Mr. Lucy finally answered my call on Thursday, June 23rd and told me they should have the part on Friday. If received, he could install on Saturday, 6/25/2022 and he never called back. I know they had the part on Thursday. I even texted Mr. Lucy on Sat, June 25th and offered to pick up the part so he could install on Mon, June 27th. He never got back to me and I couldn't wait any longer. Well, his diagnosis was wrong. I finally had to hire someone else, and it was the capacitor all along and not the drain pump for my washer. He was also going to charge me double what I was charged from the new hire. Another scam. I am going to dispute the service fee charge with my credit card company since he didn't do his job. This business is showing as inactive and terminated and is doing bad business and scamming people. I should have done my homework beforehand. This company (if a company) should get zero stars. I want to warn people not to contact his company for service.Review from Sharrin O
1 star05/24/2022
I contacted PM Chevk Repaur regard my washing machine sending issue. The repairman, Alvin **** came out and it was determined the problem was the door lock switch. I had already knew that this was probably the issue. So after paying Mr. **** *** for the diagnostic, I ordered the part needed from Amazon. When the part arrived, I contacted Mr. **** and said he will come on Tues., 5/24 between 9AM and 12PM. As time passed, I called him at 11AM to get status on arrival time. He did not answer and I left a message. I then called and texted twice again after the time promised. It's niw 3 hrs. past the time promised and I have yet to get a response.Upon doing more research, I found out that PM Check Repair Inc. business has been inactive since ***** So I would say that I have been scrammed out of **** I would warn everyone not to do business with this company. If I could give zero stars, I would!!
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