ComplaintsforThe Yard Spot
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Complaint Details
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Initial Complaint
02/06/2023
- Complaint Type:
- Delivery Issues
- Status:
- Resolved
I purchased a 16 ft utility trailer from the yard spot in Orange on Dec 10,2022 and have not received a title to the trailer yet, 52 days after purchase. I cant tag or title the trailer without the title. It is unusable. I called the number on the invoice, and was on hold for approx 10 minutes then disconnected. Second call hung up on, third call placed on hold until it timed out and disconnected. Filed complaint here after the third tryCustomer response
02/06/2023
From: *********************** <*********************>
Sent: Friday, February 3, 2023 4:52 PM
To: Info <**********************************************>
Subject: Re: You have a new message from the ******* BBB regarding complaint #********.
13220 ********************************************** orange, **Customer response
02/14/2023
I just wanted to update the BBB that I received my title via U.S.Mail yesterday, 2/13/2023. I have not received any communication from this company other than my title, which is what I was asking to receive. Thank you for your assistance. ***********************
Sent from Mail for Windows
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.