ComplaintsforFredericksburg Motors
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Complaint Details
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Initial Complaint
06/14/2024
- Complaint Type:
- Delivery Issues
- Status:
- Unanswered
This vehicle was purchased April 6 2024 from ***************************** owner of Fredericksburg Motors in Fredericksburg ********. This person gave me a 2 month warranty. He was supposed to purchase a armrest console to replace the one that was broken when it was purchased. I called every week and he gave me the run around. It's ordered. Then I have it but it's the wrong color. Then I can't find one. Finally, after 1 month he said that he could not find a replacement and that I would have to find one. Then I searched online and found one right away. I called the owner (Wafa) and he said send it to his email. I did this immediately and have a sent email history of it. He never responded. I called and he changed his number. Now, he has also, changed the name of the business and moved locations.
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.