ComplaintsforPRO-TECH Contracting, LLC
Need to file a complaint?
BBB is here to help. We'll guide you through the process.
Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
03/28/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I contracted with Protech (aka *******************) for some exterior painting work at my vacation home in *****, **. ***** claimed to be an expert in exterior painting and was happy to take the $9k deposit for that work. We had a written contract for that work. While we were planning the job and waiting for good weather, ***** also proposed doing a new deck on the home. I had no reason to suspect anything, so I wrote another check for a deposit on the deck for $24k. So, ***** had accepted a total of $33k from me for painting and a new deck. ***** cut corners at every turn on the painting. He painted in sub-freezing temps, he never sanded, never primed. He never cleaned the existing surface, so his first coat simply flaked or bubbled off. On top of that, he took 5 MONTHs to do that poor quality work. I was so upset with ***** by Sept, I confirmed that he had not spent the deck deposit ($24k) on materials, cancelled that work and asked for the money back. He said he didn't have the money. I insisted on a check, and that check bounced. He never replaced the check. ***** never returned my deck deposit and is trying to say he should keep it.Furthermore, through my Ring cameras, I witnessed Protech employees breaking every conceivable safety regulation in the **** book...including SHOOTING HEROINE on job. His employees were doing intravenous drugs and then climbing onto my roof to paint with no safety mechanisms of any kind. And, in at least one case, they fell and were very lucky not to be seriously injured. I have photos of syringes and drugs baggies to prove this.Protech should be investigated and shut down.Customer response
04/08/2022
I have not heard from the business in response to my complaint.
*Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
Customer Reviews are not used in the calculation of BBB Rating
Contact Information
Business hours
Today,7:00 AM - 6:00 PM
MMonday | 7:00 AM - 6:00 PM |
---|---|
TTuesday | 7:00 AM - 6:00 PM |
WWednesday | 7:00 AM - 6:00 PM |
ThThursday | 7:00 AM - 6:00 PM |
FFriday | 7:00 AM - 6:00 PM |
SaSaturday | 7:00 AM - 11:00 AM |
SuSunday | Closed |
Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.