ComplaintsforGlow Center
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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
12/07/2023
- Complaint Type:
- Product Issues
- Status:
- Unanswered
My husband purchase a gift certificate for me, for this business in December 2022.I have been attempting to contact the business to schedule an appointment. The phone number listed on the website and business ******** page has been disconnected. I emailed the business twice requesting information on how to schedule an appointment with them and for current contact information. There has been no response in over two weeks.I sent the owner a private message asking the same information and if the business was still open. I asked that she please contact me to schedule an appointment or to refund the gift certificate. She responded stating she is not able to get me in and that this was her personal page and not for business. I again asked for correct contact information for the business. There has been no response.Business response
12/12/2023
Hi ***,
I am sorry about your frustration, but this is not GlowAesthetics in ****************, *******. You are communicating with the business in *******, *******. I would appreciate if this complaint was removed as this is not our business.
Thank you!
*****************************
Customer response
12/12/2023
The business address is 47 Center St, *****************.
phone: ************
email: ***************************
Customer response
12/30/2023
I have not heard from the business in response to my complaint.
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.