Business ProfileforGrunts Move Junk

We hired them to pack a moving cube. They did such a bad job we ended up unpacking the whole thing and packing it ourselves. Our stuff would not have arrived in one piece. Fragile boxes were unevenly stacked, a chair leg was wedged in between a strapped pair of skis, a desk was scratched, I had to point out a loose box of framed art they'd thrown to the rear top of the pod that was just sitting on top of a stack of boxes, and heavy items were left floating loose around in the top of the packed load. The whole thing was unstable and just so badly packed. I had to push them to use any straps at all while packing. This was met with exasperation and polite but grudging compliance. Because they had not planned ahead, they struggled to even add straps. One of the movers decided to use one of our packed cardboard boxes as a step stool to try to reach back to recover the box of pictures. It was just a disaster. They were nice guys and polite when they showed up. They also wore masks as requested. However, by the time we realized how bad the job was it was too late. We just gave up and signed off on the work because the frustration they were displaying (despite saying all the right things) was too much. This cost us nearly $500. After letting the owner know, we received a reply that we had signed a waiver so they didn't really want to do anything about it. They eventually sent us. $50 check. Highly recommend avoiding them.