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Complaint Details
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Initial Complaint
06/23/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
My son has 2 truck loans through northern lights credit union. I paid off on of the loans when I bought one of his trucks. The bank is refusing to send me the title because of my son's other loan. They are trying to use it for collateral for his other loan, which it is not collateral. My son no longer owns the vehicle and I the new owner need my title.
Business response
06/30/2022
Unfortunately this customer is not a member of the *********************************************, and according to our credit union polices we cannot disclose any information on the person that is the member of the credit union. We would be happy to answer any questions the member has about his account.
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