ComplaintsforAlpen Woodworks, LLC
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Complaint Details
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Initial Complaint
08/03/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I engaged ***********************, owner of Alpen Woodworks to perform a job for me in ***********, **. I gave him a timeline in which I wanted the job to be done. We agreed upon an estimate for the work to be performed. I gave him a deposit of 1/3 down and agreed to pay 2/3 at the 2/3 completion point and 3/3 at the completion of the job. He did not perform the job in a timely manner and although he told me he was 2/3 of the way complete and I paid him to that point he was not in fact 2/3 of the way complete. He further requested 1/2 of a new estimate on additional work to be done of which I paid the 1/2 down and ZERO of that work was completed. I requested he leave my job site and that I would take it over and have it completed. I requested $10,000 to be paid back to me ;which is less than actually owed due to not being 2/3 complete as well as the additional deposit of which zero work was completed. (That sum would be closer to $17,000) he agreed to pay me the $10,000 and has since gone radio silent and is no longer responding to requests to repay me.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.