ComplaintsforAppliance Repair Team
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Complaint Details
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Initial Complaint
04/27/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
On Dec 27, 2022 - *** **** from Appliance Repair Team came to my house to fix the heater that did not work.He replaced the pump and the heater worked for a bout 2 weeks and then stopped working. The invoice was $490.I contacted Mr. **** and on Jan 17, 2023 - he came out again with another person to fix the heater. It worked and then quit again a few weeks later. I thought it could be my thermostat so I bought another one from ********** and still the heater did not work.I decided to contact ********* who I bought the heater from and installed for me. I didn't trust **** anymore because when he came back the 2nd time, he did not want me to observe what he did and told me to go inside the house and was going to call me when he was done.On Mar 17, 2023 - Greenwood came and fix my heater, all work without any issue. It was the pipe that plugged with collected dirt. In addition, I kept the old pump and also asked the Greenwood tech and he said the old pump still works fine. *************************** was $433.79 I have contacted **** and sent him the repair report and invoice and he did not response to my request.I am requesting a full refund of $490 from Appliance Repair Team
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.