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Complaint Details
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Initial Complaint
09/09/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Resolved
I dropped off an art piece in November 2022 to be restored as the statue had cracks and needed to be repainted. I was told 3 months or maybe 6, it's been so long that I can't remember at this point. It's now been 10 months and every time I ask for an update, I'm told it's being worked on. The past two times, I haven't received a response back when I've asked for a current picture and I'm starting to get the feeling this is some kind of scam as I paid a large deposit. I want them to finish the job so I can get what I paid for as well as my art back.Customer response
09/09/2023
I was able get a hold of someone today and they finally updated me on my project. Apparently there were some business changes and thats why it took so long. They even provided pictures for me. So I was hoping to delete this complaint for now.
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Contact Information
Business hours
Today,10:00 AM - 6:00 PM
| MMonday | 10:00 AM - 6:00 PM |
|---|---|
| TTuesday | 10:00 AM - 6:00 PM |
| WWednesday | 10:00 AM - 6:00 PM |
| ThThursday | 10:00 AM - 6:00 PM |
| FFriday | 10:00 AM - 6:00 PM |
| SaSaturday | 10:00 AM - 4:00 PM |
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Get a QuoteCustomer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.