ComplaintsforInvitationInABottle.com
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Complaint Details
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Initial Complaint
11/10/2022
- Complaint Type:
- Delivery Issues
- Status:
- Unanswered
Hello,I ordered 80 miniature bottles from Invitation In A Bottle on Sept 23, 2022 (Order #*****). They were supposed to be corked miniature bottles with sand and a small message written inside. I ordered these as a "party favor" to give to the guests at my wedding. When my order arrived at my door, I opened the box and found around 20 bottles that had not yet been assembled (a plethora of sand and paper messages were at the bottom of the box). In addition, 4 other bottles came damaged beyond repair. I contacted Invitation In A Bottle the same day I received the goods I paid for, and was told they'd send me replacements. They never did. I have contacted them 10 times since then (no answer), left several messages (no response). I was left with no choice but to not hand out party favors at my wedding. I paid $199.20 for their services, and feel I deserve a full refund.
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Customer Complaints Summary
3 total complaints in the last 3 years.
0 complaints closed in the last 12 months.