4 Customer Reviews
Review from Amelita N
1 star10/15/2024
****************! They tell us to email them or use the App that doesn't work to put in work orders and so I email them PLENTY of times! They setup a date and NEVER SHOW UP to fix anything! Waste my time I could have went and spent with my family. Just waited around ALL day for them even though they said 3pm this time. NO communication whatsoever that they weren't going to be here. My laundry area is flooding( repairs were done with that but after the plumber fixed everything it started Leaking again.) ******* disposal doesn't work (never has since we moved in the unit), Electricity switches barely work, There's black mold growing in our shower because of damages from before we moved in. Literally a hold in the wall from it, the ceiling is getting soft. Everything was marked "READY" and signed for Move in.. Im not sure how they came to that conclusion but that's what was laying on the counter the day we moved in. There was a fire at these apartments in July just after the 4th and they didnt help us get into another unit or anything until July 30th. I've been putting in Repair orders since day 2 after finding out about everything that was wrong with the place. I literally emailed her the same email and then some she replied to it and NOTHING. so I sent her the same email and she said " oh did you email me about it? YES you actually already replied. im just sick of you not doing ANYTHING with our apartments. She said that the Evergreen Residence Apartments were last on the maintenance guys list.. Of course we are.. She emailed me back JUST NOW saying check your camera's he was there knocking on your door no one answered but heard dogs barking.. YEAH HE WAS NOT THERE. I JUST CHECKED. LIARS DUDE. 0 STARSReview from Arlene G
1 star01/17/2024
They are slum landlord that doesn't care for the senior citizens residents. Since taking over, the incompetent people has increased with their hiring of managers that are not qualified; except for our new managers ******** and *******.Review from Grace F
1 star07/29/2022
****************** Apartments residents are not happy. Almost everyone I have met here has been promised something, as in their security deposit back, working dishwasher or stove, management that responds, a parking spot without being towed for over $900 but the company has fallen short over and over. Management has been switched over 4 times of the 2 times I have lived here, they have lost our lease and still have my name listed incorrectly. This is not a trustworthy, helpful, or reliable business. They are money hungry and their greed negatively effects peoples lives.
Coast Property Management Response
08/12/2022
We acknowledge that any change in the property management team is often a difficult adjustment for residents. During our tenure, as the building owner's chosen management company, our goal was to minimize the impact of change. While Coast no longer serves as managing agent on behalf of the owner, we are committed to maintaining accurate historical records and data. Please connect with us at ****************************************** to share requests for updated name spelling or other historical records. We valued our relationship with the community and hope that the new managing agent meets resident expectations.Review from Charlotte W
1 star01/10/2022
I have had trouble with bugs or fruit flies Coming from bath tub drained. I have tried a mixture of baking soda, salt andWhite vinegar that **** in Apt 112 and is key holder for apt complex. Does not work to get rid of flies. Manager telling me to use bleach followed by boiling water to get rid of flies or bugs. Now Monday morning 1/10 told me if the flies do not go away it is my fault and I will have to pay for exterminator.
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