ComplaintsforHeavenly Donuts
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Complaint Details
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Initial Complaint
03/23/2023
- Complaint Type:
- Customer Service Issues
- Status:
- Unanswered
On Tuesday March 21, 2023 at 4AM in the morning, I walked into Heavenly Donuts business and there was a female customer waiting to be serve. I waited with her for about 5 minutes (we never exchanged conversation), & finally after her wait and look of frustration, she left & I hollered to get someones attention so that I could purchase make a purchase.A male worker came out & told me to wait. After a couple minutes he returned & I informed him that a customer was waiting & left and that was not good. He said that he did not care as it was only one customer. I told him that he was wrong & asked for his name, he remained silent & did not want to give his name. I think the owner should be made of his employees poor customer service and negative attitude towards customers in the early hours.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.