ComplaintsforMiller/Munroe Properties, LLC
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Complaint Details
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Initial Complaint
02/02/2024
- Complaint Type:
- Product Issues
- Status:
- Answered
We moved out of our unit in June ************************************************************************************ explanation of move out charges. I am concerned about possibly having an account go to collections. I have tried contacting ********* 3 times this month by email ( I prefer email so there is a record of communication) and have not received a response of any kind, or any phone calls or correspondence to our forwarding address. We just want to be contacted so that we can get our deposit back or in the case of having charges that used up the deposit, having a statement provided to us as required by state law. Thanks.Customer response
02/02/2024
The physicial address listed on the *** filings is **********************************************. The apartment complex where we were renting is ************************************************************************************Customer response
02/02/2024
Sorry, forgot to clarify the name. It is ******************** which is now owned by tall firs estates llcCustomer response
02/02/2024
Hello,
The apartment complex is ********* Apartment, ****************************************************************************
Business response
02/25/2024
Thank you for contacting me. We are new owners of the ******************** as of Spring 2023. I was able to locate and verify the email ********************************* sent, although due to other reasons, we no longer use that email address, therefore was unaware of her correspondence. Due to moving without doing a walkout, we never met in person to share important information, or to receive a forwarding address. I have printed a new moveout statement and written a replacement check for the one that she says was never received, nor returned to me. It will be mailed on Monday February 26.
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Customer Complaints Summary
2 total complaints in the last 3 years.
1 complaints closed in the last 12 months.