ComplaintsforSilvergen, Inc
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Complaint Details
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Initial Complaint
08/15/2023
- Complaint Type:
- Delivery Issues
- Status:
- BBB unable to locate business
I SENT THIS LETTER TWO MONTHS AFTER I PLACED MY ORDER, PAID AND RECEIVED NO CALL BACK AFTER MANY, MANY INQUIRY CALLS. THE OWNER **** ******** DIED AND NO ONE IS PROVIDING ANY INFORMATION. WHEN DID HE DIE? IS ANYONE TAKING OVER? THEY HAVE MY CREDIT CARD INFO/PAYMENT. I WAS ASKED TO LEAVE MY NAME. THATS IT. THE PERSON ANSWERING THE PHONE SAID MAYBE ILL GET A CALL BACK AND MAYBE NOT. THIS IS UNACCEPTABLE. PLEASE HELP ME CONTACT THIS COMPANY. IS SOMEONE SCAMMING PEOPLE OR IS THIS A LEGITIMATE REORGANIZATION??? THANK YOU.FOR YOUR HELP. G***** ******** **** ********* *** *** * ****** ** ***** * *** ************ ******** **** *** **** **** ******** ********* *** ****** ** ******* ** ***** *** ***** * ***** Date 5/23/2023 Hi ****, I placed my order two months ago. I’m certain you are ex****ely busy. As I told you when we last spoke, I have some urgent health issues. I tried using the two previous CS units to no avail. The newest unit only produced about 5 quarts before the stirrer stopped working. I tried producing the CS without it, but can’t. Not trying to drive you crazy, just trying to get an approximate completion date. Thank you in advance and God Bless. Sincerely, G***** ********
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Contact Information
170 Embody Rd
Port Ludlow, WA 98365-8772
Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.