ComplaintsforMarigold Creative Solutions Inc
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Complaint Details
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Initial Complaint
05/09/2024
- Complaint Type:
- Sales and Advertising Issues
- Status:
- Answered
April 27, 2024 I requested to buy a sofa , a dining table, and 4 chairs from the staging company that staged a condo I was planning on purchasing.I could not purchase THE CONDO.The staging company ( Marigold Creative Solutions)) prematurely took all of the furniture out of the condo before closing, leaving behind the items I had requested. When I informed them thAT I NO LONGER WANTED, OR NEEDED, TO PURCHASE THE items. they sent me an invoice for $700..00.When I emailed back that the price seemed too high, and asked why they had removed the items before the closing date, the response was merely a statement saying "too bad".I am willing to pay something to this company, if needed, but feel that in the lieu of removing staged items before a closing is unprofessional., I would like a mediation of this matter.iBusiness response
05/09/2024
Thank you for your communication regarding the furniture removal from the condo. We have attached 4 emails between Marigold Creative Solutions, **** and *******************, which show that the two parties were able to come to an agreement prior to Marigold Creative Solutions being notified of this complaint. We agreed to a lower amount, which was half of the original, and that payment was received on May 8, 2024. The invoice is considered paid in full and we want to thank ************** for working with us on this!
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.