ComplaintsforBST Technologies, Inc.
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Complaint Details
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Initial Complaint
12/30/2021
- Complaint Type:
- Delivery Issues
- Status:
- Resolved
I ordered a ********* toughbook from this business on 11/02/2021. I received a broken laptop on 11/15/21. I contacted the seller and the lady told me to just return it and she would send me another one. (I have screenshots of every interaction) I had to pay for return shipping. She then sent me a message saying that the power on button was broken and that she was going to send me a working one. After a few weeks I did not get anything. I kept trying to contact her and she just ignored my complaint and stole my money. The total of the laptop with taxes and return shipping is approximately $300.Business response
01/04/2022
We do not manufacture electronic equipment.
We produce product for forklifts called The ***********.
Sincerely,
Bst Technologies **** *******, **.Customer response
01/05/2022
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.
Regards,
***********************
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.