ComplaintsforAffordable Grooming Services Plus More
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Complaint Details
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Initial Complaint
02/16/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
Pet Grooming done on Feb 14, 2023. Invoice is for $205.00 website states Tuesday discounts not applied.Agreed services: short hair breed dog haircut, wash, nail trim and **** gland clearing. It was noted that my dog had matting fur so there was an extra charge.Items cost inflated and do not add up. Business name who provided service not on the document. Payment made but not written on invoice. No mention of who did the grooming.Dog has multiple cuts in skin, was fearful of groomer at pickup. I called unhappy. This could have been the end. At that time she claimed to report me for abuse and the dog will be taken. This was never mentioned (many conversations within the day) until my complaint. Next day the dog ***** is afraid of people and hiding under bed, shaking. ***** was mistreated and maybe even abused!Further phone and text conversation has her telling me I was reported to police and MADDAC. After being talked to in threatening tone I stated you hurt my dog, you are in the wrong and if they take my dog a lawyer would get involved!Business owner is suppose to contact me as well as police to take the dog.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.