ComplaintsforRyans Diesel Service LLC
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Complaint Details
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Initial Complaint
07/10/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
Ordered product, had product professionally installed, fail after ****** miles. Product was still under warranty at time of failure, verified no underlying causes by professional third party. Shipped to company at personal expense, company refuses to warranty product and insists it is other than manufacturer defectInitial Complaint
08/11/2023
- Complaint Type:
- Product Issues
- Status:
- Unanswered
Slighly larger turbo installed, good. Return for flash file for turbo. File corrupt. Truck had multiple codes. DPF system damaged. Blew sensors in system. Had 2nd opinion at another shop. **** removes file (******) price. Say they can fix. Return to Ryans for 5th time. Complete PCM is damaged due to file. Cannot drive or blow turbo. Over ********* put in. Truck will tequire new PCM. Ryans should pay for.
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Customer Complaints Summary
2 total complaints in the last 3 years.
1 complaints closed in the last 12 months.