ComplaintsforMega Kiln Dried Firewood
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Complaint Details
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Initial Complaint
06/16/2023
- Complaint Type:
- Billing Issues
- Status:
- Unanswered
On 06/13/2023 I paid $547 for firewood.When I called back to cancel the order due to a lack of space to put the wood, they offered to hold the order until I had the space and refused to refund my money. When I told them I wanted my money back and I would re-order when I was able to. They blocked my phone calls my email and any other communication with them.Initial Complaint
01/16/2023
- Complaint Type:
- Delivery Issues
- Status:
- Unanswered
Paid for Firewood, Have a bill of sale but never received product that I paid for totaling $600.00. Now I can't reach them on the phone, email, or any other method.Initial Complaint
01/03/2023
- Complaint Type:
- Product Issues
- Status:
- Unanswered
This place has stolen money from me I ordered wood from them on December 30 they said that they would be sending it that day. When it didnt come I messaged again and they said it would be 8 when they never came I realized that they had lied they stopped messaging and closed the ******** marketplace account the next day! This is theft and should be treated as such.Initial Complaint
10/18/2022
- Complaint Type:
- Delivery Issues
- Status:
- Unanswered
October 9th payment of $250 was sent to supplier for a cord of wood. Was never given a delivery date until reconnected again a few days later requesting information on delivery. Was told **** would be delivered Thursday at 9am, and driver name and contact info would be provided, no info was given and no wood was delivered. I have requested money to be refunded no response. My concern is this place will scam and fraud other people out of their money if not stopped.
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BBB Rating & Accreditation
This business is not BBB Accredited
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Customer Complaints Summary
4 total complaints in the last 3 years.
0 complaints closed in the last 12 months.