Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Good Feet Store has 28 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Customer ReviewsforGood Feet Store

    Orthopedic Shoes
    Multi Location Business
    View Business profile
    View Business profileBBB accredited business

    Star rating
    10 word minimum.

    You can use up to 2000 characters

    Before you can leave a review on bbb.org,

    you’ll need to add a phone number to your account. Your phone number may be used to verify your identity.

    Provide Your Information to Leave a Review

    Thank you for taking the time to leave a review! Please enter your information below to submit your review to BBB.

    All fields are required. Your first name and first initial of your last name will display online. Your full name will only be used to allow the business to verify you are a customer.

    This is automatically determined using your first name and first initial of your last name.
    How would you like to confirm your review?
    This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

    Verify your phone number

    Enter the 6 digit code sent to the phone number ending in undefined

    If you have not received a code within 2 minutes, you can re-send it.

    84 Customer Reviews

    Sort By
    • Date
    • Highest Rating
    • Lowest Rating
    • Review from Michael B

      1 star

      10/30/2024

      Total rip off. Hard sell. No foot health knowledge. Stay away.
    • Review from Richard H

      1 star

      10/30/2024

      I am writing let you know I feel like I have been scammed by this product. They made my foot pain worse and I feel I threw $2,100 out the window. Certainly, I wish I would have done a little more research related to your product before I threw money down the drain. I since found out I am not alone in this from the reviews here. I have let my friends know what a waste this product is and will continue to share my experience with anyone who is interested in seeking out the Good Feet Store for any foot issues. And to not provide any type of refund...thats just bad business. You sure talk the good talk... and I feel into the trap.****

      Good Feet Store Response

      11/06/2024

      Customer came in for an adjustment.
    • Review from Dorothy D

      4 stars

      10/28/2024

      I got suckered in, too, but what do you know. After wearing as instructed, my feet feel better than they have in years. I can walk up to 5 miles without being sore when I'm done. The worst issue I have with the store is all the extra **** they kept "suggesting" at supposed very low cost and yet my bill was exorbitant. And, all my shoes squeak with the inserts. I can't sneak up on anyone. Ha! This was worth it to me, just to not be sore after walking.
    • Review from Connie D

      1 star

      10/05/2024

      I was charged almost $2300 for 4 orthotics and 3 inserts for my shoes. I took them home wore them as instructed and my feet hurt worse than they did before as well as having Charlie horses now in my calves at night that wake me up. I have attempted calling and I left 1 message to a call I received but was never contacted back. I would love to turn all this garbage back in and at least get half my money back for a scam that doesn't work.  ****** *
    • Review from Shanna M

      1 star

      10/01/2024

      Scam! Avoid at all costs. I wish I had read these reviews prior to purchasing. If I could give a zero I would.
    • Review from Mark M

      1 star

      09/24/2024

      My intention was to buy a pair of tennis shoes with good support and instead I left with a 3 step program that includes 4 sets of supports, 3 pairs of liners and 2 pairs of diabetic socks. It would be nice if the saleswoman would have given me a few options but the only option was the 3 step program. I paid over $2000 for something like this? I made a BIG mistake. Numerous times I've called to talk to someone but they won't even call back. It would be nice if they would split the cost. They still would be making a lot of money. How can a company do this to people! Hopefully people read the reviews before they buy.
    • Review from Virginia H

      1 star

      09/23/2024

      The Good Feet Store scammed me for items I did not need. Their policy is All Sales are final. Three different Arch supports for a total of $1770 to be worn in tennis shoe for six weeks for certain hours each day. $159.90 for overlay cushion. $9.95 for velco tab strips - no idea what this is. $55.90 for thin air ankle socks. Orthopedic shoes $249.95 which I would wear the arch supports in. $16.95 for heel cushions. For a grand total of $2,309.92. Broke left hip in Oct. of 2023, Left leg is now 3/4" shorter than right leg. Went to Good Feet on June 8,2024. Was just looking for help in balancing out my left leg. I know I will never get my money back and I should have had someone with me to view all of this. Not feeling to smart. Good Feet did not help. Lessen learned Arch supports lasted exactly three weeks. Could not take it.

      Good Feet Store Response

      09/27/2024

      Customer just had several questions and concerns, but I was able to answer all of them and get her back on track. 
    • Review from Liz D

      2 stars

      09/21/2024

      I usually look up business reviews before I visit a retail company and failed to do so this time. I should have asked about the prices before I spent the time to try on the inserts at the store. At no time did my salesperson state that All Sales Are Final and I didn't read my receipt. No reputable business should conduct their business this way. This would have alerted me immediately. I just made my purchase three days ago and already I have buyers remorse. I'm a retired senior on a fixed income and even though I chose the least expensive package, it was still a lot of money for me. The insert feels OK but I still want to return them and get a full refund. I would prefer to go to a podiatrist instead for my orthotics. I should have gone home to think about it before I signed anything. I'm going to contact on of my local tv stations to see if they can pursue this for me. Their commercials are impressive but one cannot trust that image alone.
    • Review from Cathy B

      1 star

      09/04/2024

      The inserts hurt me worse. I paid over 2000.00 and it was all a waste of my hard earned money. I cannot believe I fell for the scam. I was so desperate to do anything that would ease my feet pain. They make you buy expensive shoes, and a massager that can be bought for less money somewhere else. Don’t go there!! I get mad every time I see their stupid commercials.
    • Review from susan j

      1 star

      08/22/2024

      I went to the ***************** store. The salesman was a salesman pushing the product. He went in back and go the supports that were supposedly for my feet. The tennis shoes. I walked around the store and it didn't feel to bad. Must be something in their floors to make it feel your getting relief. I wore the inserts as instructed. Was told I would feel so much better. I work 12hr days at the Chiefs games. I wore them and I could barely walk to my car at the end of the evening I ws in so much pain. It took almost a week to get back to feeling normal. When I contacted the store they said to come in and be refit. I am not going back for a refit. I can't have that much pain again. Was told how much inserts and shoes would help my feet and back. I paid over $2000 yes stupid me falling for the sales pitch. This was an expensive learning experience they should be able to refund at least half back.Total scam. All I am wanting is the money back for all but the shoes.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.