ComplaintsforThe Sube Shop
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Complaint Details
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Initial Complaint
02/07/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
We needed a new engine for a 2005 Subaru the Subaru shop or the Sube shop as you call it said they found one they charged us $4000 for the motor and then plus labor so we get the car back and it keeps messing up it still has the same missed that it did we keep taking it back getting spark plugs put on this put on a new battery you know finally the car stops running about a week ago we take it to a different shop so the motor that we paid four grand for they took an old piece off of our old motorPut it on our new motor and now our car is not fixable it’s has something to do with the timing belt it’s not the timing belt but it’s something else and it’s not worth fixing it so you know I want my engine replacedAnd we can prove that that’s what they did because no way showed our core not be fixable with a supposed brand new motor with only 70,000 miles on it that we paid four grand for in the shop that we took the car to said they took a part of your old motor and used it so they pretty much scammed us and we worked damn hard for everything we got we can’t afford to go out and buy another car because they wanted to be lazyInitial Complaint
12/06/2021
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
Sube Shop told me it would take two weeks and $2k to complete an engine swap, and after calling on a regular two week schedule for 4+ months (and them telling me about progress like pulling the engine, and getting the wiring done) my father decided to check on the progress while he was nearby. Upon inspecting my car, it was evident that no progress had been made, and it was in the same shape it was dropped off in on August 13th.
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Contact Information
918 Greenbag Rd
Morgantown, WV 26508-1503
Business hours
Today,Closed
| MMonday | 9:00 AM - 5:00 PM |
|---|---|
| TTuesday | 9:00 AM - 5:00 PM |
| WWednesday | 9:00 AM - 5:00 PM |
| ThThursday | 9:00 AM - 5:00 PM |
| FFriday | 9:00 AM - 5:00 PM |
| SaSaturday | Closed |
| SuSunday | Closed |
Customer Complaints Summary
2 total complaints in the last 3 years.
0 complaints closed in the last 12 months.