ComplaintsforAnytime Fitness
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Complaint Details
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Initial Complaint
09/19/2022
- Complaint Type:
- Customer Service Issues
- Status:
- Unanswered
I received a text message and an email stating that I had signed an agreement with Anytime Fitness when I did not. They put my name, email, phone number, and my name as the cardholder when I was not. They also put the actual woman’s address, card number, signature, etc on the agreement. I called to figure out why I was put on someone else’s contract and the lady on the phone tried to say that I had come in 15-20 minutes before and signed an agreement. I told her I did not and she kept trying to say that I did. Finally, she told me that she had thought that I was the lady that did come in and had made her sign the agreement with my name on it instead. They gave out my private information to someone else because of this mistake.Customer response
10/27/2022
[A default letter is provided here which indicates that the business has not responded to you directly. If you wish, you may update it before sending it.]
Better Business Bureau:
At this time, I have not been contacted by Anytime Fitness regarding complaint ID *********
Regards,
******** ********
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.