ComplaintsforGordon's Construction
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Complaint Details
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Initial Complaint
12/13/2023
- Complaint Type:
- Order Issues
- Status:
- Unresolved
On Feb 20 2023 I paid Gordon Construction LLC the total amount by check of $14,500.00 to replace my roof. I live in VA. His company is based in WV. He did not have a VA license (which he did not disclose) and never obtained one. Mr. Gordon never replaced my roof and eventually ignored my phone calls and the calls from a lawyer I hired. I am a widowed 70 year old woman who is now paying $329 a month for 5 years for a roof I never got and my roof leaks, causing further damage. I would like a refund from this man and would like to ensure he doesn't steal from other people.Business response
01/10/2024
See attachedCustomer response
01/17/2024
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID ********, and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below.
[Provide details of why you are not satisfied with this resolution.]Mr. Gordan has not come through with any of his promises to date and it has now been almost a year since I gave him 14,500 to replace my roof. I must pay $330/month for 5 yrs and am almost 70 and on social securiy. My roof and ceilings now leak. He should sell a couple of his cows or get the loan he also promised and pay me back.
Regards,
******* ******
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.