Customer ReviewsforChecker Cabs Ltd

I am not east indian I do not believe I should listen to their prayers on the radio when I take a cab..All I wanted was a ride..These people have pushed this on me a few times now.Any chance I can get a driver that is not racist...I just want a ride..!!

Five gold stars for driver **** car 216. I rode for the second time today with this friendly and helpful driver. He has a little feature in his car that perhaps every car should have. He has a sign on the back of his seat that says in big letters, 216 ****. Not a big deal, but a very nice touch. Regards, ******.

I was being proactive as a result of the big snowstorm on Tuesday. I phoned on Tuesday to book in advance a taxi for 8:15 am today. When the taxi didn't show, I phoned and of course was on hold for awhile. The man I spoke to told me the cab would be there at 9:15 am. I said I already called work and booked the day off. The cab driver and company had my phone number -- why couldn't someone take one minute and call to let me know the taxi would be one hour late. I guess the answer is that they don't care !

Waited over two hours for Taxi this morning Called Mayfair at 7:17 this morning and I am still waiting Called was advised nothing they can do it snowed Was on hold and disconnected twice Never had any issues like this when it was Mayfair Will not be using either after today Horrible service

Not very impressed with the customer service reps, maybe a little better training might help, I’ve had really good ones and really poor ones but the last one I just had was as bad as they come

Well this happens too often and this aint acceptable and I started to take note and will make a list and send a complain to the company and if i must, I will post the details here.When drivers accept a booking when i use the app, I am **** lucky if they actually move within 5min.Last time, a few days ago, my husband booked a cab and after 15min, we cancelled because the driver did NOT move at all. NOT an inch.Today, in this cold, i was in a bus shelter at Somerset lrt, waiting for a cab that took my booking request and after 9min of wait since the car(who was 4min away) wasnt moving on the map. So, I posted a comment asking if he had intentions of coming to me well after 11min total, he called to say he was coming.There was no other car around when i booked, so not many chances for me there, right?I asked why waiting 11min i couldnt even understand what he said.I hung up and used Mayfair, who had a car that was 1min away, and arrived right away.They didnt have many available cars either, but that one showed up quickly.I have more than enough!!! I have never have to deal with this type of issue with any other company what is this??? Thats at least 2/3 of the time this way now!!! Work or go home!!!So, might wanna start to teach those drivers how to take better care of customers, and im going back to Mayfair for #1 choice. They have less cars but they actually show up!!!If the drivers arent ready to leave, when accepting a booking, well they sure dont need more than 2-3min to hang up their phone.If the drivers dont want to work, they need to stay home!I am truly very frustrated with Checkers cabs.