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          Breath for Life (First Aid Education) Inc has 1 locations, listed below.

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            Business ProfileBreath for Life (First Aid Education) Inc

            First Aid Instruction

            Contact Information

            Edmonton, AB T6E 5B6

            Visit Website
            (780) 434-1368

            Customer Reviews

            1/5

            Average of 1 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            1 complaints closed in last 3 years

            0 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            A+

            This business is not BBB Accredited

            Search for Accredited
            Businesses in this category

            Years in Business: 27

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            Breath for Life (First Aid Education) offers Advanced First Aid, First Aid/CPR-AED courses.

            Products & Services

            EMR
            Standard First Aid/CPR
            Emergency First Aid/CPR
            Standard Childcare First Aid/CPR
            Recertifications
            CPR-HCP C Heart and Stroke (BLS)
            First Aid Instructor
            Babysitting (groups only)
            Medication Administration (groups only)

            Business Details

            Location of This Business
            Edmonton, AB T6E 5B6
            BBB File Opened:
            7/4/2010
            Years in Business:
            27
            Business Started:
            21/11/1996
            Business Management
            • Dominique Graf, Owner
            Contact Information

            Principal

            • Dominique Graf, Owner
            Additional Contact Information

            Fax Numbers

            • (780) 430-7429
              Primary Fax
            Read More Business Details and See Alerts

            Customer Complaints

            1 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            02/12/2021

            Complaint Type:
            Product Issues
            Status:
            Answered
            The date of the transaction was October 31, 2021. I had paid Breathe for Life $157 fir Standard First Aid Level BLS course for my son. I had paid with my mastercard. The first part of the program involved online modules which my son completed and passed. The second part of the instruction was in class on November 24, 2021. The day can. Edmonton, on that day, was in the grips of an ice storm and the roads were coated in ice. The city had suspended the busing system for the few hours my son needed to get to the training center. My son had spent nearly two hours at the bus stop waiting for the bus to arrive. when a bus did arrive and he did eventually make it to the training center he was an hour and a half late. The class had started. He was told that he had to reschedule and pay a fee to do it. On the following Monday I visited the training center to explain to the employees the reason for the lateness. They were unwilling to wave the reschedule fee. I feel that their unwillingness to wave the reschedule fee for circumstances beyond my son's control extremely unfair. I had already paid the price of the course and felt he should have been given all that I had paid for. They told that by agreeing to the terms online I had signed a contract and they couldn't waiver from the contract terms, no matter what. I just asked for a little favor. I wrote an email to the business asking for refund on the second part of the test and they refused in a returning email.
            Read More

            Customer Reviews

            1 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Melissa W.

            23/08/2022

            I do not recommend this facility. I have went here before for BLS, and I have referred over 20 people to this facility. Including my fianc, my roommate, and some close friends. However, just like someone recently posted on ****** reviews that they had problems with getting sick Breath for Life was not understanding whats so ever. I was hospitalized and cant make my course on Wednesday, I emailed them a few days prior asking for it to be rescheduled. Someone had replied to me with sheer DISGUSTING behaviour. They wanted me to pay $50.00 to reschedule if they couldnt find someone to take my spot. First off, thats not my problem. Second of all, who in their right minds would pay $70.00 for the course and then $50.00 for the reschedule. Its impossible to get a renewal class as well as they offer it like once a month.Anyways, I was then replied to with them telling me that they cant do anything and they have tried everything. Lmao. And that they were sorry I couldnt understand their message as if I was stupid.I highly recommend going to PEAK safety services instead, they are understanding and very kind to their clients. Wont be recommending this place to anyone ever again. Treat your clients right, thats why your in business.Also- what is with the disgusting replies from your business on here to clients? I cant believe you talk to your clients this way. YIKES. How embarrassing ??Update: from response. I dont think it was the if we find a person to fill it that turned me away from this company. It was the emails that I received accusing me that I dont know how to comprehend emails and the way I was spoken to. You should NEVER treat your clients like this.

            Breath for Life (First Aid Education) Inc Response

            24/08/2022

            You were offered a free reschedule if we could fill the spot (which we did) you refused and you reacted as per above.

            Local BBB

            BBB Alberta and East Kootenay

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