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Find a Location

Cobblestone Freeway Tours Ltd has 1 locations, listed below.

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    Business ProfileforCobblestone Freeway Tours Ltd

    Travel Services

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    This business has 0 complaints

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    Location of This Business
    10515 111 St, Edmonton, AB T5H 3E8
    BBB File Opened:
    22/7/2019
    Years in Business:
    13
    Business Started:
    1/1/2011
    Business Management
    • Vincent Rees
    Contact Information

    Principal

    • Vincent Rees

    Customer Contact

    • Vincent Rees

    Industry Tip

    BBB Tip: Need help planning a trip? How to find a good travel agent

    Customer Complaints

    0 Customer Complaints

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    File a Complaint

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Roy C

    1 star

    11/12/2021

    This business has almost $8000 of our money but will not provide the service over a 2 year period. They will not return the money or even pay interest on it ! It was a specific trip which we do not want any substitutes for. R & V Clough

    Cobblestone Freeway Tours Ltd Response

    14/12/2021

    COVID has created a challenging situation for everyone in the travel industry. We deeply value our travellers, especially those who have put their trust in us with deposits and tour payments. Cobblestone Freeway Tours is providing future travel credits for any payments that were not covered by your personal travel trip insurance. At this time, refunds are only in the form of Future Travel Credits. Cobblestone Future Travel Credits are the most flexible credits in the tourism industry: • Travel Credits do not have an expiration date, travel when you want, to the destination you want. • Travel Credits apply for all payments made to Cobblestone Freeway Tours including non-refundable deposits and non-refundable add-ons. (This includes any payments for those that did not purchase travel trip insurance coverage) • No Fees or Rebooking Fees will be applied • Travel Credits are good for any and all types of tours (Scheduled Tours, Custom Tours, Group Tours) and valid to all destinations of Cobblestone Freeway Tours. • Travel Credits are also 100% transferable to another traveller. Even a traveller that was not in your original group or booking.

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