Business ProfileforTrue North Heating and Cooling Inc

We recently had to have our furnace replaced due to cracks in the heat exchange vents. After reading reviews and deciding to go with a local **************** company, we reached out to True North Heating and Cooling for a quote. Unfortunately, due to winter temperatures, we did not get other quotes. However, within a couple days of requesting a quote and some much appreciated scheduling adjustments by ********************** came by, did a company presentation, walked the house, took measurements and spent about 2-3 hours making sure we understood the quote and the work being performed. Our friends and family thought the quote was high, but when comparing just the cost of replacing the furnace to their furnace replacement quote from another company, they were basically the same. Our home was built in **** and what was allowed back then is not now. Adjustments were needed to our furnace ducts, return air ducts and 3 return air vents were added throughout the house since we only had one. I must say, very creative work by ****************** and crew.I work from home and have immediately noticed that the heat in the basement level is the same as the heat in the top floor, a vast improvement from the old furncace.On a side note, our hot water tank needed new duct work due to its size and a safety issue, this drastically changed our water temperature, for the better, getting hotter water quicker.I highly recommend True North Heating and Cooling.********************** and staff come as advertised; friendly, professional and knowledgeable, a great company to deal with. Thank you!T and C ***************