2 Customer Reviews
Review from Todd J S
1 star26/01/2023
I closed and signed a car lease agreement with MFI. After 3 years of very hard work, I am now considering buying out my car. Here are the shocking numbers. Start of contract: Car value $ 12,000, I paid approx $15,300 to MFI during almost 3 years. 34 payment they say of $450mo. The payout value to MFI is now $ 10,000 (termination penalty of $ 549 may or may not be included). That means from $ 15,300 I paid only $3,300 went towards the value of my car. Approx $12,000 went into interest, profits, fees and taxes. I feel to be taken advantage of. They will not provide statements, this is not a true lease. The are taking advantage of people ** ***** ******** ******* ** ****** **** **** ** ** ******* **** ** **** ***** *** ** ***** **** ********* ***********
Mobile Lease & Finance Response
31/01/2023
Hi ***, These numbers are incorrect, as discussed previously (ie. you're neglecting to account for taxes and the basic calculations are incorrect). Despite our best efforts to respond to your high number of requests and also high volume of returned lease payments, we continue to respond to you in good faith. At any point we will be pleased to assist you to pay out your lease and to move to another company for your future vehicle needs.Customer Response
03/02/2023
What? Thats all you can say is payout the lease and find a new finance company, To your reply, numbers are correct,***** *** ****** ** ***** ********* see why your not a accredited bbb, *** ******** **** ***** ****** ***** ** *** ********* would never recommend MOBILE FINANCE***** ****Review from Arlene T
1 star11/02/2022
MF is a very bad place to get a loan,I don't recommend anyone going through them.They are hard to deal with, The car I got financed for ended up needing to be scrapped or buy a new motor, all the finance company did was to try get me to go farther in debt by offering another vehicle and I'm not even done paying off the vehicle that needs to be scrapped.I told them I'd pay off what I owe but the insurance has to be cancelled.Their response was the insurance goes with the car,so regardless of having to scrap the car,I still am stuck paying for the insurance too.I regret dealing with these people,I hope no one goes through what I am dealing with right nowMobile Lease & Finance Response
14/02/2022
The information contained in this review is false. During the lease term, the client is responsible for repairs and maintenance. If they wish to sell or transfer the vehicle to another party (ie a scrap yard ect) there is a process that needs to be followed. If the transfer is approved, insurance may be cancelled at that time. This has been explained to the client multiple times.
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