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            Business ProfileBalcaen & Sons

            Plumbing and Heating
            BBB accredited business

            Contact Information

            1392 Pembina Hwy

            Winnipeg, MB R3T 2C1

            Get Directions
            Visit Website
            (204) 475-1506

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            Customer Reviews

            5/5

            Average of 1 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            1 complaints closed in last 3 years

            0 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 1/6/1975

            Years in Business: 88

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Business Details

            Location of This Business
            1392 Pembina Hwy, Winnipeg, MB R3T 2C1
            BBB File Opened:
            1/6/1966
            Years in Business:
            88
            Business Started:
            14/5/1936
            Accredited Since:
            1/6/1975
            Number of Employees:
            43
            Business Management
            • Mr. Jonathan Christoph, General Manager
            Contact Information

            Principal

            • Mr. Jonathan Christoph, General Manager

            Customer Contact

            • Ms. Carmine Robertson, Controller
            • Mr. Jonathan Christoph, General Manager
            • Mrs. Laura Crispe, Service Manager
            Additional Contact Information

            Fax Numbers

            • (204) 287-2222
              Primary Fax
            Read More Business Details and See Alerts

            Customer Complaints

            1 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            31/01/2022

            Complaint Type:
            Sales and Advertising Issues
            Status:
            Answered
            On January 25 2022. Ordre ****** invoice ****** Total paid 290.47 This company had been called last year for general maintenance at which time the pressure Valve was increased from 15 to 19 since that time the radiators have been getting completely cold and then after sometime reheats I called This year to have them Check on their previous work. After spending 2 hours and telling me that its working fine , he charged me the amount and left. The radiator remains cold and I had called them to return the pressure Valve back to its original reading. I spoke to the manager and confirmed that There would be no charges since they had changed this themselves last year which started this problem. Then before coming they called to let me know a charge would be applicable.
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            Customer Reviews

            1 Customer Reviews

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            How BBB Processes Complaints and Reviews

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            Most Recent Customer Review

            James T.

            18/08/2022

            Please be advised, in June of 2018 we purchased a Goodman Central Air conditioning system from Balcaen & Sons plumbing, heating & air conditioning. Recently, we had been experiencing some issues with the unit.

            We called Balcaen & Sons to report our concerns with the system and issues we were experiencing. It must be noted that John Christoph, General Manager and his team were excellent in their response. They showed patience, professionalism and tenacity in identifying and resolving the issue. *************************************************************** *********

            Balcaen & Sons Response

            19/08/2022

            Hi James,

            We are happy that we were able to resolve the issue to your satisfaction. Have a great day!

            Local BBB

            BBB Central Canada

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