Business ProfileforVickar Automotive Group

I went for an oil change June 1, 2024. They had an advertised 'express oil change special' for $***** at the time, I confirmed this is what I want when I dropped off my truck. When I picked up my truck the total bill was $******... I understand there would have been a slight upcharge since it was a truck but that is just *******  The girl offered no resolution basically 'that's the total'. I usually take it to the other Chevrolet dealership in winnipeg and I have never been charged over $***, especially when it was on special. I tried calling numerous times to discuss the charges and nobody ever returned my phone call. When I called 'anonymously' to ask how much it would be for my exact truck, I was told $***** plus tax on the phone-which is what I ALWAYS pay and that is reasonable. This is the rough cost anywhere else in the city. I want to know why I was overcharged for this 'special'-* ******* ****** ********* ** ***** ** **** ******** *** ***** Online the ad also said they provided a courtesy shuttle- I was told they don't on weekends(Nowhere does it say this on the ad, it was one of the reasons I chose this location ***** ** ******** *** ******* ** ***** *** * **** **** *** ****** ** *** ****** The ad also said '30 minute oil change' my vehicle was there for two hours. ** **** ** **** **** ****** ****** **** ** ** ** ********* *** ******* **** ** *** ****** **** *** ****  Absolutely unacceptable and i want a resolution to this issue. * **** *** ** ***** ********* ** *** * **** *** *** ** *** ******