Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Hollis Ford Inc. has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforHollis Ford Inc.

    Car Dealers

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    This business has 0 complaints

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Business Details

    Location of This Business
    266 Robie St, Truro, NS B2N 1L1
    BBB File Opened:
    14/3/2018
    Years in Business:
    47
    Business Started:
    31/8/1977
    Type of Entity:
    Limited Liability Company (LLC)
    Business Management
    • Mr. Rick Hollis, Director
    Contact Information

    Principal

    • Mr. Rick Hollis, Director

    Customer Contact

    • Mr. Rick Hollis, Director

    Industry Tip

    BBB Tip: Buying a used car

    Customer Complaints

    0 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Customer Reviews

    2 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    J. S.

    1 star

    22/11/2022

    I had the absolute worst experience with Hollis Ford. I purchased a brand new vehicle from them which went up on a safety recall rendering my vehicle undrivable. Hollis Ford would not provide me with a rental vehicle and took 4 months to fix the recall. They left me for 4 months with no vehicle!

    Hollis Ford Inc. Response

    24/11/2022

    We understand your frustration with your recall. Recalls are mandated by the federal government to the manufacturer and manufacturers are obligated to remedy any recalls. The manufacturers occasionally have supply problems with the availability of associated parts required to complete a recall and they do not supply alternative transportation assistance. We are sorry for the inconvenience but unfortunately, it was out of our hands.

    Hollis Ford Inc. Response

    24/11/2022

    We understand your frustration with the recall on your 2013 ******. Recalls are mandated by the federal government to the manufacturer and manufacturers are obligated to remedy any recalls. The manufacturers occasionally have supply problems with the availability of associated parts required to complete a recall and they do not supply alternative transportation assistance. We are sorry for the inconvenience but unfortunately, it was out of our hands.

    Customer Response

    24/11/2022

    Yes that’s the same empty response full of lies and misconceptions I’ve always got from Hollis. First of all, as confirmed by Ford Canada, it is very commonplace for dealers to provide alternate transportation during repairs and recalls. Many many recalls do not directly affect safety, but when they do, a higher standard must be maintained. Secondly, “occasional” supply chain issues with recalls are not the case. They are very common and pervasive with Ford. “Supply chain issues” aren’t an excuse for poor business decisions. These parts could be made or stored within North America instead of blaming customers for your poor product and service. Thirdly, the “manufacturer” you speak of is Ford. The first thing that dealerships must understand is the customer sees absolutely zero difference between Hollis Ford and Ford Canada. If you want to sell and profit off of sub-par products you better be willing to stand behind your manufacturer.

    Local BBB

    Better Business Bureau Serving the Atlantic Provinces

    BBB Reports On

    BBB reports on known marketplace practices.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.