Business ProfileforOwasco RV Rentals & Sales

Owasco sent us out with a rig still filled with antifreeze in the lines and a tank that hemorrhages water *********** **** ***** *** ****** *** emails and calls to Owasco a few hours after leaving the lot and arriving at a provincial park) and we had no other option but to rely on ********** outhouses and no ability to wash our hands or shower. Hannah from rentals ignores emails and offers zero help (unless telling us to fix it ourselves counts) and Sarah from front desk is **** and repeatedly hangs up on you. All calls have been recorded and documented of course ****** *** ****** *** **** ******* *** ** *********** ** *** ****** ****** ***** ********* *** ***** ****** ** ********** ***** *** *************** including the phone call with the manager Steven confirming his staff lack ********** and professionalism and that our situation is "*******" but he still refused accountability or to even show us the service records or PDI that Owasco even inspected this rig when it arrived on their lot and offered NO resolution or help or acceptable options or compensation while out on the road. Not even compensation to end the trip early and come home. ** ******* * ****** ***** *** ******** ******** ***** ****** ** * **** **** ********** **** ** ** ***** *** are disappointed to say it's been nothing but a circus of incompetence. ***** * ****** ** **** ****** ** **** ******** **** *** ****** *** ** buying an RV and making the best of a very undesirable and unacceptable situation. Owasco and their staff lack professionalism and have demonstrated ** ******* ********* lack of communication and support. You're alone out there if you rent. Absolute deplorable experience with the rental staff here which I really wish wasn't the case because we ********* **** ****** **** ***** *** had every intention of purchasing a rig from him of our very own from had this trip had a more desirable outcome. And Owasco knew that and still treated us this way!