Business ProfileforVision Express
At-a-glance
Related Categories
Business Details
- Location of This Business
- B2 - 10671 Chinguacousy Rd, Brampton, ON L7A 0N5
- BBB File Opened:
- 19/7/2018
- Additional Contact Information
Phone Numbers
- (905) 497-3373Other Phone
Email Addresses
- Primary
- (905) 497-3373
Customer Complaints
0 Customer Complaints
Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews
File a ComplaintCustomer Reviews
1 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
Parmod M
1 star11/02/2022
Vision Express Response
23/02/2022
Customer Response
24/02/2022
Unfortunately, despite what Vision Express says, it somehow did not happen. I have been to their place in Markham about 3 times after my initial purchase of the glasses. First, I was told to come back in 2 weeks and they will replace the nose pads. As no one had called In a little more than 2 weeks had elapsed, so I visited their place again and they still did not have the nose pads. There was a gentleman there called Nav and he said that they will order the pads (he even took a picture of the pads with his ******) and that I should come back in another 2 weeks. I still didn't hear from them, so I decided to go back again and this time I was confronted with a lady called May, who said that they can not get the nose pads and that I should get another frame, which will cost me more money. When I asked her to give me Nav's tel. no., she simply refused. I think it is a ploy to get more money and dupe customers and this is called CHEATING!
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.