Business ProfileforWave Movers

*** ***** ****** ******** I would never recommend them. They drove from Brampton into the Niagara Region in their car. They rented a ***** van that was only 15 feet long and couldn't even fit half the apartment in. It took them 7 hours to load up the van/truck. In that 7 hours they took a 1 1/2 hour lunch and two 15 minute breaks. Total of two hours. When I arrived at the house they said it was time for another 30 minute break. So a total of 3 hours in breaks and said it was in the contract and to read it. They also said they would not be unloading any of the contents until they were paid in full and also paid for the extra hour. They also wanted an additional $1500.00 to go back to the apartment and get the second half that they left. We said why did they rent such a small van that they could not fit everything into. They had no blanket, or dollies because they didn't rent that from *****. They refused to move anything out of the truck into the house and until they were paid. The contract said payment due after work is done. They closed the back of the truck and sat on the back bumper and said pay up or they will not give us our stuff. I said let met talk to your boss and they would not supply me the phone number saying it is time for his break. We called the police to try to get our stuff out of the ***** van. I asked them to leave the property and let us move our own stuff out. We called other movers to get it moved into the house and they would not allow anyone to get anything out of the trailer. They also said We waited two hours for the police to show. They also tried to leave the driveway and said they were taking all contents back to Brampton with them. We stopped them from leaving by parking behind the van/truck. We finally agreed to pay them 1/3 to let us get the stuff out of the van. They were holding our stuff *******. They actually called *** saying we were holding them *******. **** * ***** **** *** **** *******