Business ProfileforNimbly Appliance Repair Inc

***** ******* *** *** **** ******* * **** ********* ** ** **** ******* My first call went well. They arranged to send an technician to take a look . Very nice man .. looked at my brand new machine and said what he think needed to be repaired. And ordered the parts required. Said could take 2 weeks for the part to come in. After 4 weeks I called to check the status on the parts ? No answer and no one returned my phone call . Couple more weeks and nothing still . I call again no answer left another message asking if the parts and came in. And when someone could install them Again no call back nothing. After back and forth with ***** about 2 months . They finally tell me. Nimbly repaired my machine . "No it absolutely was not. And they will not return my call or answer my phone calls. I call nimbly again to ask what is going on no answer again. I called from a different number .. and they picked up . I kindly asked what is going on. I been without a machine for months and it's a mistake on your end. I was told the machine was repaired. "How could that be parts were ordered and no one came back or bothered to phone. " Well the parts would have been already on the truck . "I don't understand how as we didn't know what parts were even needed for the machine prior to the technician visit. ". And why did no one bother to return my calls . I am without a machine for months. Mistake was on your end Could someone help. I was told to talk to *****. We have multiple times via emails , phone calls .. they said you submitted that the work was completed. I was told the owner would look into it. no phone call back. Not only did they NOT REPAIR machine. No explanation. They told ***** they repaired it, left me with no machine , no explanation or apology. Nothing Nimbly site states they make repair easy. Not even a phone call/ explanation . I ended spend money at Laundromat . ********** ***** * ********* ******* ******* ** *****

Our records show the job as completed. As per our several conversations you would have to speak with ***** because it is under warranty. Since the job is completed we did not permison from ***** to go in and repair your appliance again it would void the warranty. PLease contact ***** for further help.