Business ProfileforNiagara Roofmasters Inc

I had my roof installed November 2022. Although this company was on the higher end of the estimates, I decided it would be worth it to have no complications with the insurance, fall safety, and quality of work. I paid a LOT of money for a smaller roof. Just asphalt shingles. Flashing is extra. I had asked the crew as a favor to me, since I was paying top price for these guys to be on my roof, if they would install a chimney cap that I provided. They said they would. The chimney cap was thrown out with their bin of garbage. They denied that I ever gave it to them. Carlos offered me $50 off for that. I declined. He said I could pay some neighbor to put on a new one. I refused that idea, as a guy off the street would not have the proper workers insurance and proper equipment. The chimney cap will cost me $275 plus taxes to replace. Plus hiring someone to install it. I paid tens of thousands of dollars for them to be on my roof, and have them throw away my item. And then denied it. It's been two years and I never heard back from Carlos about this and I was never reimbursed for my chimney cap. I hate them. I hate them for saying this never happened. That I never gave it to them. Every time I see a sign or hear a radio advertising Niagara roofmasters, I get salty. Otherwise the roof itself seems to be good. I paid top dollar for it after all.