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          Find a Location

          Frontier Dental Supply Inc has 2 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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            Business ProfileFrontier Dental Supply Inc

            Dental Supplies
            Multi Location Business
            BBB accredited business

            Contact Information

            10 Aviva Way

            Markham, ON L6G 1B3

            Get Directions
            Visit Website
            Email this Business
            (416) 281-3681

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            Customer Reviews

            4/5

            Average of 1 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            1 complaints closed in last 3 years

            0 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 30/9/2021

            Years in Business: 8

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            Products & Services

            Frontier Dental offers products with same day shipping. We carry all name-brand products.

            Business Details

            This is a multi-location business.

            Find a Location

            Frontier Dental Supply Inc has 2 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.
              Location of This Business
              10 Aviva Way, Markham, ON L6G 1B3
              Email this Business
              BBB File Opened:
              10/2/2020
              Years in Business:
              8
              Business Started:
              8/1/2016
              Business Incorporated:
              8/1/2016
              Accredited Since:
              30/9/2021
              Licensing Information:
              This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
              BBB records show a license number of 7124 for this business, issued by Health Canada

              These agencies may include:

              Health Canada

              25 St. Clair Ave E, 4th Floor

              Toronto ON M4T 1

              866-2250709

              Type of Entity:
              Corporation
              Business Management
              • Mr. Daniel Gordon, Founder/CEO
              • Ms. Brittney Arkinson, Director of Human Resources
              Contact Information

              Principal

              • Mr. Daniel Gordon, Founder/CEO

              Customer Contact

              • Mr. Daniel Gordon, Founder/CEO
              • Ms. Brittney Arkinson, Director of Human Resources
              Additional Contact Information

              Fax Numbers

              • (866) 471-5779
                Primary Fax

              Phone Numbers

              Email Addresses

              Read More Business Details and See Alerts

              Customer Complaints

              1 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              03/05/2022

              Complaint Type:
              Billing Issues
              Status:
              Answered
              Account number ******* - Payment not processed - Wrong items sent - Overcharge of $74.74 - I left them multiple messages to contact me regarding this issue but no one has so far. Employees I have spoken to unsuccessfully: Micheline H., Sam M. (through Jessica S.). They only mention that someone from customer relations will call me back, but no one does. - But they keep sending repeating emails *********************** - Extremely poor customer service from the employees that I am convinced the owner would like to be aware of.
              Read More

              Customer Reviews

              1 Customer Reviews

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              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Clemens R

              27/09/2022

              The good news is that my delivery (a pack of 25 Rapid Response COVID-19 Antigen Tests), ordered on September 25, arrived in good time today. No complaints here--all in perfect order! My only beef with the company is that the tracking system on their own website is days behind. Even today (September 27), as my package is already with me, it can't even find my order number in it. The latest trackable order number right now reflects order made on September 22. Given that I didn't know Fronter Dental before this didn't exactly instill confidence in me, making me even wonder (I'm sorry to say this) if they are legit. Now I prefer a perfect service over a perfect website, so I will use them again and can commend them for their swift service and competitive pricing--but I would encourage the company to look if they can improve their online order tracking system.

              Frontier Dental Supply Inc Response

              17/11/2022

              Thanks for taking the time to submit your review! We appreicate all feedback from our customers. You are correct for stating that our tracking information page was not working during the period you stated. We had just launched our brand new website and there were some bugs that needed to be fixed. We have since implemented a change to our tracking page and this issue should not happen again.

              Local BBB

              BBB Serving Central Ontario

              More Info on Local BBB

              BBB Reports On

              BBB reports on known marketplace practices.

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