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          Find a Location

          Aviva Canada Inc has 8 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            Business ProfileAviva Canada Inc

            Insurance Companies
            Multi Location Business

            Contact Information

            Suite 100 - 10 Aviva Way

            Markham, ON L6G 0G1

            Get Directions
            Visit Website
            Email this Business
            (877) 689-3634

            Customer Reviews

            1.12/5

            Average of 33 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            54 complaints closed in last 3 years

            20 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            B-

            This business is not BBB Accredited

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            Businesses in this category

            Years in Business: 118

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

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            Business Details

            This is a multi-location business.

            Find a Location

            Aviva Canada Inc has 8 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.
              Location of This Business
              Suite 100 - 10 Aviva Way, Markham, ON L6G 0G1
              Email this Business
              BBB File Opened:
              17/5/2005
              Years in Business:
              118
              Business Started:
              1/1/1906
              Type of Entity:
              Corporation
              Alternate Business Name
              • Pilot Insurance Company
              • Elite Insurance Company
              • Aviva Insurance Company of Canada
              • S&Y Insurance Company
              • Scottish & York Insurance Co. Limited
              • Traders General Insurance Company
              • Aviva General Insurance Company
              • Aviva Warranty Inc.
              • Aviva Canada Inc.
              Contact Information

              Principal

              • Melissa Sopko, Ombudsman

              Customer Contact

              • Melissa Sopko, Ombudsman
              Additional Contact Information

              Fax Numbers

              • (416) 615-3634
                Primary Fax
              • (416) 487-1815
                Other Fax

              Phone Numbers

              Email Addresses

              Read More Business Details and See Alerts

              Customer Complaints

              54 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              26/07/2024

              Complaint Type:
              Service or Repair Issues
              Status:
              Answered
              IN MAY I WAS IN A NOT AT FAULT ACCIDENT - VEHICLE WAS REPAIRED WITHIN 2 WEEKS. I PICKED UP THE VEHICLE ONCE REPAIRS WERE COMPLETE AND THE CHECK ENGINE LIGHT WAS ON. I CALLED THE SHOP, THEY ADVISED TO CALL INSURANCE. I DID AND AVIVA ADVISED THEY WOULD HAVE AN ADJUSTER REACH OUT WITH THE NEXT STEPS. TO DATE (JULY 26) THE ADJUSTER HAS NOT REACHED OUT AND IM AFRAID THIS ISSUE IS GOING TO CAUSE A DOMINO EFFECT, AND MORE ISSUES WILL ARISE AS A RESULT. AVIVA HAS NOT COMMUNICATED WITH ME, RETURNED MY CALLS, OR E-MAILS. THE CHECK ENGINE LIGHT IS STILL ON NEARLY NEARLY 2 MONTHS AFTER I PICKED UP THE VEHICLE FROM REPAIR
              Read More
              Read 53 More Complaints

              Customer Reviews

              33 Customer Reviews

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              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Thuy T

              24/09/2024

              The worst customer service. I had a major mechanical failure and completely lost my van. They deemed me at fault and raised my premium. Then canceled my insurance because I said I wanted to go to Saskatchewan ** ***** ** ****** from Nova Scotia since they don't cover Saskatchewan. They acted like they are prestige *** ***** *** **** **** ****. Now I have a stigma of "at fault" due to a mechanical failure accident. **** * ******** ******** **** **** **** *** ** **** ** **** ******** ** ******* ** ********
              Read 32 More Customer Reviews

              Local BBB

              BBB Serving Central Ontario

              More Info on Local BBB

              BBB Reports On

              BBB reports on known marketplace practices.

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