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            Business ProfileEcoline Windows Ottawa

            Windows
            BBB accredited business

            Contact Information

            200 - 2081 Merivale Rd

            Nepean, ON K2G 1G9

            Visit Website
            (613) 903-7005

            Want a quote from this business?

            Get a Quote

            Customer Reviews

            4.89/5

            Average of 9 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            5 complaints closed in last 3 years

            2 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA-

            Accredited Since: 28/2/2020

            Years in Business: 15

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Overview

            Ecoline Windows Ottawa specializes in supplying and installing replacement windows, doors and patio doors for the residential market.

            Products & Services

            They offer energy efficient vinyl windows, steel and fibreglass doors and patio doors. Their window options include casement, awning, slider, hung, bay, bow, shape and combination windows.

            Business Details

            Location of This Business
            200 - 2081 Merivale Rd, Nepean, ON K2G 1G9
            BBB File Opened:
            10/1/2020
            Years in Business:
            15
            Business Started:
            18/5/2009
            Business Incorporated:
            18/5/2009
            Accredited Since:
            28/2/2020
            Type of Entity:
            Corporation
            Number of Employees:
            1
            Alternate Business Name
            • Ecoline Windows
            • 7175337 Canada Inc.
            Business Management
            • Kay Nituta, Customer Service Manager
            • Polina Levitova
            • General Manager
            Contact Information

            Principal

            • Kay Nituta, Customer Service Manager

            Customer Contact

            • Polina Levitova
            Additional Contact Information

            Website Addresses

            Read More Business Details and See Alerts

            Customer Complaints

            5 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            25/07/2023

            Complaint Type:
            Service or Repair Issues
            Status:
            Answered
            Date of transaction: July 4, 2023 Amount paid: 5761,09$ Business/service provided: purchase of front door with side and top window with installation Nature of Dispute: staples everwhere on pvc panels, caulking for outdoors on the bottom inside of house, side windows with stickers upside down on top and bottom of glass, seal of window compromised, molding installed around door is for bottom of floor, caulking in aboundance for no reason, overall not worth what we paid for Tried to resolve: contacted the company with our concerns, demanded an inspection, wrote on Social Media to get some sort of response from them then someone came and took pictures on the 17 of July (5 minutes), no response back from them
            Read More
            Read 4 More Complaints

            Customer Reviews

            9 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            James P.

            24/04/2022

            Great quality windows that really reduce the noise and heat gain/loss! Getting a quote was easy and the estimate of installation dates are also accurate. Labour work of installation is also high quality without any issues. Would recommend to anyone.

            Ecoline Windows Ottawa Response

            30/05/2022

            Thank you for your positive review. We value the trust placed in our company. Please keep in mind, we also offer a referral incentive in the event you decide to recommend us to friends or neighbours.
            Read 8 More Customer Reviews

            Local BBB

            Better Business Bureau of Greater Ottawa

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

            See What BBB Reports On

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