Business ProfileforDirect Bore Inc

Direct Bore, like most companies that do utility work in the suburbs, are constantly issued bad reviews based on homeowners not having full clarity over the situation. Most homeowners don't know about the municipal right-of-way that usually encompasses the first 4 - 6 meters of property from the curb. If you build or place improvements in this area (including newly paved driveways, retaining walls, etc) they are susceptible to being disturbed by construction activities regardless of how new they may be. Like it or not, most of us don't own all the way to the road. Construction companies work off plans that they don't design and are approved by the municipalities, if you're angry your driveway got cut, contact your city right-of-way department.DB did work in front of my home and also cut my ****** line. When I asked the ******* he told me that most telecom companies (Bell, ******* etc) do not pay their locate technicians to mark the small wires to the home. I questioned him and he showed me the locates he was issued from Ontario 1call and the wire to my house (or anyone else's house) was not included. I asked if there was any way to fix it on site and he told me that they don't have the testing equipment nor are they allowed access to the ****** pedestals and that the only option was to call ****** and report the outage myself. Not what I was hoping to hear because I was now without internet while working from home, but if they aren't told the cable was there by the locate issued by ******, how are they supposed to avoid hitting it?It's been 6 months since they completed for work and now I have lovely high-speed fiber access to my home, the restoration of my property was done well any everyone I spoke to from DB was very professional.