Business ProfileforPurrdy Paws Mobile Spa

This service COULD be wonderful but never again. Weve used them six times for our long-haired rescue cat. He is difficult to groom, I get it - the reason we use a so-called professional service to help.Every time, they texted saying they would be late for the appointment. Obviously, in a hurry, we never saw the face of the driver - she often was eating lunch behind the wheel.The second employee was always in a hurry when we brought our cat to them. Upon arrival, her greeting was totally unwelcoming; there was never any sign of recognition, even after six times. It was always like tell me quickly what you want done so we can get on with it. She said theyd do what the could, but our cat was mean. I was insulted.Whatever transpired that day was nothing short of traumatic for the cat. One of his hind legs was not trimmed.On pick-up, I called out the second employee for being rude on arrival. She was totally unapologetic and shrugged me off. She said weve gotta say it the way it is in case anybody else tries to groom him. I suggested she find another word than mean that was not so insulting. Another shrug of the shoulders. I wasnt impressed; the door of the van closed.The cat hid for half a day. After nearly 2 years of gentle, love and caring, he eventually would let us groom everything but his tummy. Now, two weeks after his appointment, its still impossible to touch his back legs and tummy. Whatever they did, we will never know, but theres no way were going back!