Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

CLV Group Inc. has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforCLV Group Inc.

    Property Management
    BBB accredited business

    At-a-glance

    Customer Reviews

    1.58/5stars

    Average of 53 Customer Reviews

    Customer Complaints

    24 complaints closed in last 3 years

    6 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 1/8/1971

    Years in Business: 55

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    Location of This Business
    485 Bank Street, Suite 200, Ottawa, ON K2P 1Z2
    BBB File Opened:
    1/1/1971
    Years in Business:
    55
    Business Started:
    1/1/1969
    Accredited Since:
    1/8/1971
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    BBB records show a license number of 10883 for this business, issued by Financial Services Commission of Ontario

    These agencies may include:

    Financial Services Commission of Ontario

    5160 Yonge Street, P.O. Box 85

    North York ON M2N 6

    800-6680128

    https://www.fsco.gov.on.ca/

    Type of Entity:
    Corporation
    Business Management
    • Mr. Mike McGahan, President
    • Roseanne MacDonald-Holtman, Customer Relations Manager
    Contact Information

    Principal

    • Mr. Mike McGahan, President
    • Roseanne MacDonald-Holtman, Customer Relations Manager

    Customer Contact

    • Roseanne MacDonald-Holtman, Customer Relations Manager
    Additional Contact Information

    Email Addresses

    Industry Tip

    BBB Tip: Property management

    Customer Complaints

    24 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Customer Reviews

    53 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Genevieve L

    1 star

    31/10/2024

    We moved in October 1st. Everything has been okay. The site manager sent us a complaint email accusing us of things that we didn't do which was very rude. That is harassment and I'm afraid this will keep happening. I literally run from the elevators to the grass with our dog everytime. Sometimes he doesn't make it and pees by the entrance where the cars drive and stop by the door. He does not pee on the sidewalk. The complaint came from her as a man that works there told me a couple of times. She says: I have received complaints of your dog peeing at the front door. We don't want residents walking in it. This area is full of gas and transmission fluid from cars. I don't just go out let him pee and go back in which is what she is accusing me of. I've seen people do this. She also accused us of letting our dog p*** on the balcony and weep it off and told me how to dispose of the p*** Our dog does not go on the balcony. She is lying and accusing us of all this. She doesn't do anything about people smoking in the units balconies and front door (some are their employees) there is s*** all over the grass. Elevators keep breaking and they don't really do anything about it as they just keep breaking. One was down for a day and half and nothing was being done. Had to call the after hours number. Cleaning lady was the only one there and was asking to check it out. She needed approval to get someone to come and fix it. The other kept jamming in the basement and I had to walk 10 flights of stairs with my laundry basket. We really aren't happy with her. She doesn't do her job properly. She is rude. She should not have this job. I work at a law firm. I know how you should deal with people. She made me leave work 1 hour and a half early so I could get the extra key fob. Her hours are horrible and only had two options. I shouldn't have to miss work for this and this will happen again when we use the movie theater in a week.This lady needs to go. She isn't fit for this job.

    Local BBB

    Better Business Bureau of Greater Ottawa

    BBB Reports On

    BBB reports on known marketplace practices.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.