Business ProfileforLong & McQuade Limited

Long and McQuade sold me a ****** *** **** as a demo model, and the checklist in the case says there's a warranty card included. But, the warranty card is missing and this would seem to suggest that the manufacturer's warranty for this guitar is void if there was a previous owner, but that wasn't stated in the purchase agreement. See: https://******************************************** ****** Warranty THIS WARRANTY IS EXTENDED TO THE ORIGINAL RETAIL PURCHASER ONLY AND MAY NOT BE TRANSFERRED OR ASSIGNED TO SUBSEQUENT OWNERS. YOUR PROOF OF PURCHASE OR SALES RECEIPT MUST ACCOMPANY ALL REQUESTS FOR WARRANTY COVERAGE. This Warranty Is Subject To The Following Limitations THIS WARRANTY DOES NOT COVER: 2. Any instrument whose warranty card has been altered or upon which false information has been given.

RE: Temporary complaint ID is ************************************ Greg H. from Long and McQuade Richmond sold me a *** **** Standard which he represents as a "demo or flooor model", and told me the guitar had been "rented out" which would seem to indicate that the lifetime manufacturer's warranty had not been voided, because ownership has not changed hands. See: https:/********************************************* ****** Warranty THIS WARRANTY IS EXTENDED TO THE ORIGINAL RETAIL PURCHASER ONLY AND MAY NOT BE TRANSFERRED OR ASSIGNED TO SUBSEQUENT OWNERS. YOUR PROOF OF PURCHASE OR SALES RECEIPT MUST ACCOMPANY ALL REQUESTS FOR WARRANTY COVERAGE. This Warranty Is Subject To The Following Limitations THIS WARRANTY DOES NOT COVER: 2. Any instrument whose warranty card has been altered or upon which false information has been given. And, as per the checklist included with the guitar case (*** ********* the warranty card should be included with the case, but upon inspection, the warranty card is missing from the case. This would seem to suggest that the Manufacturer's lifetime warranty against defects has been voided, and constitutes a gross misrepresentation of what I was purchasing. Upon contacting Wesley W. from Long and McQuade Terminal Avenue Vancouver who finalized the sale, he said he 'would produce this unaltered warranty card for me to submit to ******'. However, I have found evidence online that states the warranty card must be submitted within 15 days of purchase by the original purchaser., and this time has long past. What I now think about this purchase is that this was a case of bait and switch, whereby I was led to believe I was getting a new guitar with a full manufacturer's warranty at a reduced price, but what I now have is potentially a $3000 plus liability if anything goes wrong with this guitar in the way of manufacturer's defects.